Well established law firm looking to recruit a legal secretary within our Wills & Probate department.
Summary
As a Legal Secretary, you will provide essential administrative support to ensure smooth operations within the department. Your core skills in communication, typing, and administrative experience will be vital in managing documents, scheduling appointments, and facilitating effective communication. Using audio-dictation software, you will accurately transcribe legal documents and correspondence. Proficiency in Microsoft Office applications, along with strong organisational and time management abilities will enable you to handle multiple tasks efficiently and contribute to the overall success of the team.
Key Tasks
Administer all audio/copy typing, post/work delegated by your line manager timely and efficiently.
Ensure all queries from Clients and 3rd parties on the telephone or in person, are actioned appropriately, taking messages for the Fee Earner and file.
Open new matters and close and archive files, as requested by your line manager.
Time record onto client ledgers, as requested by your line manager.
Ensure outstanding disbursements are below your Fee Earners target, by billing unbilled disbursements.
Ensure 'Service Questionnaires' are issued to all Clients with the closing letter.
Maintain files within the Firm's standards and implement changes as requested by your line manager.
Ensure all monies received are paid into the relevant account within two working days of receipt.
Ensure filing is done every day.
Respond positively to all new business opportunities in order to contribute to the Fee Earner and department costs.
Meet monthly with Fee Earner to review performance against targets.
Meet monthly with Fee Earner and agree matters where bills should be raised or chased.
No justifiable complaints received.
Adhere to 'Office Manual' procedures.
Contribute to continually improving Database Systems, reporting errors, and developing new documents.
Ensure all opportunities to promote HSW in a positive manner to both clients and professional contacts are taken.
Make appropriate arrangements to cover your work in your absence to ensure service standards continue to be met.
Ensure you comply with the solicitors account rules and solicitors practice rules.
Ensure you adhere to all laid down policy and procedures relating to risk management protocol & 'Lexcel' standards.
Diarise matters in accordance with diary protocols.
Attend and contribute positively, your department and general office meetings.
To have an organised desk, work process and filing system.
Ensure all requests for information or work from partners, management or accounts are actioned within the set timescales.
Attend to such other work as is complimentary to your job description.
Experience
Previous experience desired but not essential
Strong communication skills, both verbal and written
Excellent typing skills, including audio typing
Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
Effective time management and organizational skills
Strong IT skills
Ability to work independently as well as part of a team
Job Types: Full-time, Permanent
Pay: From 12.38 per hour
Benefits:
Company events
Employee discount
Work Location: In person
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