Job Description

We have an exciting opportunity for a competent, highly motivated, flexible and enthusiastic person to support the Legal Services team, based in the Queen Elizabeth Hospital, Gateshead.
The successful candidate will provide confidential and efficient administrative support for the service. This post would suit an applicant who has fantastic IT skills and is able to manage a variety of electronic databases and spreadsheets. The post requires excellent time management and organisational skills as well as interpersonal skills.
Main duties of the job
The post holder will provide a high quality administrative service to the Legal Services team in order to support the delivery of legal services to the organisation.
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Details
Date posted
06 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
297-7568093
Job locations
Queen Elizabeth Hospital
Queen Elizabeth Avenue
Gateshead
NE9 6SX
Job description
Job responsibilities
To provide timely and efficient general administrative support to the Legal Services team on a day to day basis.
To carry out a full range of administrative duties, including managing the teams general email inbox, handling telephone queries, maintenance of case files and team spreadsheets, data collection and input, and the collation and preparation of records for disclosure to third parties.
To ensure that correspondence and disclosures are carefully prepared and forwarded to Coroners, solicitors, Trust staff and external bodies, as expediently as possible.
To assist in the monitoring of the Trusts duty of candour compliance and providing support.
To be involved in ongoing training and development within the team. Job description
Job responsibilities
To provide timely and efficient general administrative support to the Legal Services team on a day to day basis.
To carry out a full range of administrative duties, including managing the teams general email inbox, handling telephone queries, maintenance of case files and team spreadsheets, data collection and input, and the collation and preparation of records for disclosure to third parties.
To ensure that correspondence and disclosures are carefully prepared and forwarded to Coroners, solicitors, Trust staff and external bodies, as expediently as possible.
To assist in the monitoring of the Trusts duty of candour compliance and providing support.
To be involved in ongoing training and development within the team.
Person Specification
QUALIFICATIONS & TRAINING
Essential

• GCSE English and Maths or equivalent

Desirable

• Other relevant qualification

SKILLS/KNOWLEDGE
Essential

• Relevant IT skills, Microsoft Office (Outlook, Excel, Word)
• Effective written and verbal communication skills
• Good organising and coordinating skills
• Ability to work with a full range of staff
• Ability to work to deadlines and manage time under pressure
• Ability to work alone and as part of a team

Desirable

• Familiarity with medical / legal terminology
• Previous experience of medical records and hospital systems
• Knowledge of the duty of candour, data protection and GDPR Regulations and requirements

EXPERIENCE
Essential

• Administrative or secretarial experience

Desirable

• Experience of working in the NHS / healthcare or legal setting

Person Specification
QUALIFICATIONS & TRAINING
Essential

• GCSE English and Maths or equivalent

Desirable

• Other relevant qualification

SKILLS/KNOWLEDGE
Essential

• Relevant IT skills, Microsoft Office (Outlook, Excel, Word)
• Effective written and verbal communication skills
• Good organising and coordinating skills
• Ability to work with a full range of staff
• Ability to work to deadlines and manage time under pressure
• Ability to work alone and as part of a team

Desirable

• Familiarity with medical / legal terminology
• Previous experience of medical records and hospital systems
• Knowledge of the duty of candour, data protection and GDPR Regulations and requirements

EXPERIENCE
Essential

• Administrative or secretarial experience

Desirable

• Experience of working in the NHS / healthcare or legal setting

Skills Required