Job Description

Team: Innovation

Reports to: Legal Solutions Manager

Purpose of job

Join the BCLP Innovation Team to create legal service delivery solutions globally, in partnership with stakeholders using a suite of market-leading legal technology tools for both internal and external clients. Driving digital transformation and innovation at the Firm means driving value and efficiency, while promoting new ways of working for all our colleagues. We sit at the leading edge of legal technology, and are proud to deliver high quality, high impact solutions for our Firm, Clients and Lawyers.

What's in it for you?

BCLP aims to create an inclusive environment where employees are encouraged to apply their unique skills and experiences in both design and application of their work. Our team of legal solutions engineers contribute expertise beyond their technical role to best utilise their interests and creativity to expand Innovation's impact across the firm and with clients.



The Legal Solutions Engineer plays a key role in delivering technology-enabled legal solutions at BCLP. As a subject matter expert in legal technology, they help to evaluate incoming requests, gather and refine requirements, and configure platforms to develop tailored, effective solutions designed to enhance operational efficiency and drive better outcomes for clients. These platforms span document automation, workflow automation, artificial intelligence, and data visualisation. The role requires close collaboration with cross-functional teams across the firm and offers continuous opportunities for professional growth and development.

Key Responsibilities

Requirements Gathering & Process Analysis

Support workshops and meetings with stakeholders to understand existing legal processes, identify areas for improvement, and help document requirements for new solutions.

Design & Implementation of Legal Technology

Assist in the design, configuration, and implementation of legal technology solutions, including tools that use automation, decision-tree logic, and data visualisation. Collaborate with team members and vendors to tailor platforms to specific use cases.

AI and Emerging Technologies

Contribute to the exploration and testing of AI and emerging technologies, helping to integrate new capabilities into existing systems. Support the team in assessing potential benefits and risks for stakeholders.

Training & User Support

Help deliver training sessions, demonstrations, and user support to promote adoption and understanding of legal technology tools across teams and clients.

Governance and Standard Operating Procedures

Work with the Legal Solutions Manager and team to maintain documentation and support the development of standard operating procedures that promote consistency and efficiency.

Innovation & Strategic Initiatives

Participate in initiatives that explore innovative uses of legal technology. Help raise awareness of useful features and contribute to developing use cases that improve service delivery.

Metrics & Reporting

Assist in tracking and reporting on the adoption and impact of legal technology solutions, using data to support continuous improvement efforts.

Key relationships

Key relationships include:

Innovation team The firm's lawyers and knowledge development lawyers Technology team (UEX team, Collaboration & Extranet team, Training & Support team) Central Knowledge Management team (CKO, Heads of, KM systems team)

Skills and competencies:

Project Management & Analytical Thinking - good project management capabilities with excellent attention to detail and analytical skills to support effective planning and execution. Problem Solving -proven ability to identify challenges, define effective solutions, and accurately estimate the effort required to implement them. Work Ethic - positive, enthusiastic, and conscientious approach to work, with a commitment to delivering high-quality outcomes. Communication - excellent written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels. Technical Fluency - solid technical aptitude and the ability to translate complex concepts into accessible language for diverse audiences. Time Management - skilled at working under pressure, managing competing priorities, and meeting tight deadlines. Collaboration & Independence - comfortable working both independently and collaboratively within cross-functional teams. Initiative & Ownership - self-starter who takes ownership of existing processes and proactively seeks opportunities for improvement. Adaptability & Learning - quick to learn and adapt to new technologies, tools, and methodologies. Innovation Mindset - genuine enthusiasm for innovation and continuous improvement in legal service delivery.

Experience and knowledge

Essential:

2+ years of experience in developing custom solutions using legal technology platforms like HighQ, Contract Express and BRYTER. Good understanding of legal documents, processes, and the complexity of legal workflows. Skilled in stakeholder engagement, able to work directly and independently with clients and team members at all levels. Exceptional ability to explain legal technology solutions in clear, non-technical terms.

Desirable:

Strong broad IT skills * Experience working in a law firm and/or legal training