Job Description

About The Role
Are you an organised and detail-focused professional with a passion for supporting legal and data protection processes? Join our dedicated team at HC-One as a Legal Support Administrator, where you'll play a key role in delivering high-quality administrative support to our Data Protection and Claims Management teams.
This is an exciting opportunity to be part of a fast-paced, values-led organisation that is committed to delivering the kindest possible care. In this role, you'll help ensure that legal and information governance procedures are carried out efficiently, securely, and in line with all relevant regulations.
About the Role
As Legal Support Administrator, you will provide confidential and professional support across a range of legal and data protection tasks. Your role will involve:

• Managing data and records - logging and administering requests for information, claims, and data breaches; retrieving, scanning, and securely transferring records; supporting archiving and destruction processes.
• Coordinating with care homes and external stakeholders - arranging courier collections, sending reminders, and ensuring deadlines are met.
• Providing practical support - helping homes complete required tasks, setting up meetings, and supporting the completion of the annual Data Security and Protection Toolkit.
• Monitoring and reporting - tracking active requests, maintaining system accuracy, and escalating concerns to the appropriate team members.

You'll work closely with a range of colleagues across HC-One, playing an important role in ensuring our legal and governance responsibilities are fulfilled.
The Ideal Candidate
You'll be a proactive and reliable administrator with a strong eye for detail and a professional approach to handling sensitive information. You enjoy working independently and as part of a team, and you take pride in staying organised and meeting deadlines.
You should have:

• At least one year of experience in an administrative role, ideally involving legal or data protection processes.
• A qualification at GCSE / NVQ Level 3 (or equivalent).
• Confidence using Microsoft Office and managing data across systems.
• Excellent time management, with the ability to prioritise effectively.
• Strong written and verbal communication skills.

If you're looking to build your skills in a trusted, supportive environment--this could be the opportunity for you.
Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word--it's a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives.
To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualities--what we call Kindness the HC-One Way:

• We are curious--asking questions, seeking to understand.
• We are compassionate--walking in the shoes of others.
• We are creative--finding practical ways to make things happen.
• We are courageous--supporting residents to live the life they choose.
• And we are dependable--people can always count on us.

We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do.
We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we're looking for team members who are comfortable with technology--or open to learning. You'll be supported every step of the way.
We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth--opening up opportunities at regional and national levels.
Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed. Rewards & Benefits
Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

• Award-winning learning and development
• 25 days annual leave
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.

• GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16

• Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners

• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

This role is a 12 month fixed term contract covering maternity leave
About The Company
About You