Job Description

Purpose:

The Legal Support Administrator is responsible for the delivery of legal and operational administrative support services to fee earners within the business. It is key to ensure the service provided is of a high quality and delivered in a timely manner.


Legal Support Administrators will need to work closely with their team and team leader to ensure all tasks are correctly prioritised and undertaken accurately. The role also includes file log on, greeting clients and providing support to the wider LSO and Document Services team as and when required.

This role involves but is not limited to:

Logging files onto system, using data from New Business Using LSO helpdesk ticket system for allocation and prioritisation of tasks Reporting to and communicating with Head of LSO Printing various documents for files or post Anti-Money Laundering checks Change of fee earners and mass reallocations Courier bookings File opening File closing WIP write off Receiving courier deliveries Processing post received in office General admin duties including filing Monitoring emails Greeting clients and visitors

o Verifying ID


o Informing fee earners of client arrival


o Preparing refreshments for meetings

Requirements:

Acute attention to detail Ability to multitask A professional, honest, flexible and reliable attitude and approach Ability to work in a fast paced, pressured environment Customer focus with a proactive "can do" attitude Strong communication skills & ability to communicate at all levels and across all departments Able to work within a team as well as independently Able to demonstrate initiative, strong work ethic and ability to problem solve Ability to prioritise workload Willingness to learn new skills and adapt to change * Have a good understanding of the Microsoft office and case management systems