Job Description

Job Title: Legal Support Assistant
Location: Telford
Salary: 26,200 per annum to start, with increases after probation and at 12 months
Contract: Full-Time, Permanent
We are currently recruiting for a Legal Support Assistant to join a highly regarded Personal Injury team in Telford. This is a full-time, permanent opportunity with a clear pathway for salary progression and professional development.
The Role
This is a supervised, fee-earning support role contributing directly to the performance of the department. The successful candidate will assist Fee Earners and Partners with legal and administrative tasks, delivering approximately three chargeable hours per day. You will help manage client files, prepare legal documents, handle enquiries, and support ongoing casework under supervision.
Key Responsibilities

• Assist with file management, document preparation, and client correspondence
• Provide administrative support including diary management, arranging meetings and maintaining records
• Liaise with clients, contacts and other departments in a professional and timely manner
• Track and record time spent on chargeable work to meet performance targets
• Prepare and maintain legal bundles and assist with document indexing
• Attend client meetings to take notes and follow up on action points
• Ensure all work complies with firm procedures and legal standards

About You
Essential:

• 5 GCSEs at grade 4/C or above, including English and Maths
• Experience in a similar legal support or high-level administrative role
• Strong written and verbal communication skills
• Excellent organisational skills and attention to detail
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Able to manage priorities in a fast-paced environment
• Professional, proactive, and client-focused

Desirable:

• 3 A Levels or equivalent
• Law or Business degree, or CILEX qualification
• Previous use of time recording or practice management systems
• Knowledge of GDPR and general legal principles

What's on Offer

• Starting salary of 26,200 per annum
• Pay increases following probation and after 12 months
• Structured support and training
• Opportunity to work in a collaborative and professional legal environment
• Long-term career development potential

This role offers an excellent opportunity for a motivated and detail-oriented professional to grow within a supportive legal team. You'll be part of a firm that values integrity, quality service, and continuous improvement.
To apply, please submit your CV highlighting your relevant skills and experience. Shortlisted candidates will be contacted for interview.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Skills Required