Job Description

Letting Coordinator

Full Time

Starting ASAP

An exciting opportunity has arisen for a full time Letting Administrator/Coordinator to join our independent property management company. The position will be in the office and out and about meeting clients.

If you are collaborative, approachable and enjoy working in a supportive environment where everyone pitches in, we'd love to hear from you.

The successful applicant will be expected to deliver a high level of service to our clients whilst operating in a challenging and dynamic environment and supporting our Property Managers.

Key Aspects of this role include:

Answering phone calls/emails and directing accordingly Booking and conducting viewings, pre-tenancy inspections, inspections Organising your own calendar Arranging access to properties Assist/organise maintenance through our online systems Compete key audit/issue keys to contractors Organise/facilitate new tenant key collection Input/update applications and liaise with Property Managers Supporting Property Managers Ordering/Monitoring office stationary Sorting office mail Other tasks as directed by the management team
Person Specification

Strong Communication Skills, Written and Verbal

: Clear and professional communication with tenants, landlords, and colleagues.

Good Organizational Skills

: Managing multiple properties, coordinating appointments/viewings effectively, keeping accurate records, exceptional time management

Excellent Customer Service Skills

: Friendly, approachable demeanor and ability to handle clients' inquiries.

Sales Ability

: Ability to influence and persuade clients while maintaining professionalism.

Attention to Detail

: Ensuring all paperwork is completed accurately and in compliance with the law.

Problem-Solving Skills

: Addressing tenant concerns or issues with properties effectively.

Knowledge of the Property Market

: Understanding of the local property market and the features clients typically value.

Full Driving License required:

to travel to/from properties, a car will be provided by the company for work use
Overall, the role requires a combination of administrative, customer service, and property management skills, with a focus on ensuring that rental properties are rented out efficiently, legally, and smoothly. Able to work on your own and as part of a team with a 'can do' attitude.

We encourage our staff to further their professional development and provide opportunities where we will pay for employees to complete their ARLA exams, which can lead to certifications and help to increase knowledge in the property field.

Typical hours are 09:00am to 5:00pm.

Job Type: Full-time

Salary: 24,500 - 26,000

Job Type: Full-time

Pay: 24,500.00-26,000.00 per year

Benefits:

Company car Company events Company pension Cycle to work scheme On-site parking Private medical insurance
Application question(s):

When are you available to start? Please list 2-3 dates and time ranges when you could do the first stage of recruitment, a telephone interview. We're a small, friendly team that values collaboration and a positive attitude. What do you think makes someone a great team player? How would you handle a situation where a tenant reports an urgent maintenance issue, but the landlord is unresponsive?
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 1 year (preferred)
Licence/Certification:

Manual Driving License (required)
Work Location: In person

Expected start date: 11/08/2025