Job Description

Lettings Administrator

Location:

Alton, Hampshire, United Kingdom

Salary:

25,000 to 30,000 per annum

Employment Type:

Full-time, Permanent

About Bourne Estate Agents

At Bourne Estate Agents, we pride ourselves on delivering exceptional service and expertise in the property market. As a leading agency in Alton and the surrounding Hampshire area, we value our team members and the vital roles they play in our continued success. We are currently seeking a motivated and detail-oriented

Lettings Administrator

to join our busy team and contribute to our reputation for excellence.

Role Overview

The Lettings Administrator is a key position within our lettings department, providing essential administrative support to ensure smooth and efficient management of our rental properties. This role involves liaising with landlords, tenants, and contractors, maintaining accurate records, and supporting the team in delivering an outstanding customer experience. We may consider Mon - Fri Part Time Hours. Salary pro rata'd.

Key Responsibilities

Manage and maintain the lettings database and ensure all records are accurate and up to date. Coordinate tenancy agreements, renewals, and related documentation in compliance with legal requirements. Serve as the first point of contact for landlords and tenants, responding promptly to enquiries via phone, email, and in person. Maintain compliance with relevant legislation including Right to Rent checks and data protection regulations. Collaborate closely with colleagues across the agency to ensure a seamless service delivery.
Qualifications & Skills

Proven experience in a lettings administration or property management role, ideally within Surveying & Property or Estate Agency sectors. Strong organisational skills with excellent attention to detail. Proficient in Microsoft Office applications and property management software. Excellent communication skills, both written and verbal, with a friendly and professional manner. Ability to prioritise tasks effectively and work independently as well as part of a team. Knowledge of relevant property legislation and tenancy regulations is highly desirable. Experience in administrative roles within Admin, Secretarial or PA environments is advantageous.
Benefits

Competitive salary package between 25,000 and 30,000 per annum dependant on experience Permanent, full-time position with a supportive and friendly working environment. Opportunities for professional development and career progression within the company. Generous holiday entitlement and statutory holiday pay. Contributory pension scheme. Close-knit team culture with regular social events and team-building activities.
How to Apply

If you are passionate about property and administration, enjoy working in a dynamic team, and meet the above criteria, we would love to hear from you.

Join us at Bourne Estate Agents and play a vital role in helping people find their perfect home!

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Work Location: In person