Job Description

We're Hiring: Lettings Administrator

Location:

Lincoln HQ

Hours:

Full-time, Monday-Friday (9am - 5pm)

Salary:

Competitive, depending on experience

Ready to dive into the fast-paced world of student lettings? We've got just the role for you.

About the Role

At Student Housing, we pride ourselves on making student renting simple and stress-free. As a

Lettings Administrator

, you'll be right at the heart of that mission -- helping students through their entire renting journey, from the first enquiry to move-in day and beyond.

This role is ideal for someone who's organised, switched-on, and genuinely enjoys helping people. You'll be handling everything from viewings to paperwork, deposits to inspections, all while keeping your admin on point and your calendar in check.

What You'll Be Doing

Carrying out property viewings and being the friendly face of our houses Chasing guarantor details and updating our application tracker Preparing and sending move-in guides and ASTs (tenancy agreements) Uploading new safety certificates and ensuring compliance is tight Handling key check-ins and check-outs, deposits, and deductions Managing council tax paperwork Logging maintenance requests and chasing outstanding jobs Conducting inventories, mid-tenancy inspections, and check-out reports Uploading expenses and checking receipts for accuracy Chasing rent arrears (up to 14 days overdue - we do polite persistence)

Shared With the Team

In-office tenant check-ins and move-outs Uploading new property listings to our internal system & the website Responding to tenant enquiries Conducting extra viewings when needed

What We're Looking For

A natural organiser with eagle eyes for detail Proactive, reliable, and great at juggling tasks Comfortable communicating clearly with students, landlords, and teammates Tech-savvy and confident using systems like spreadsheets, calendars, and CRMs Independent thinker, but also a strong team player

Why Join Student Housing?

We're not your typical lettings agency -- a lot of us were former students ourselves, so we know how to create a renting experience that works for real life. Our office is vibrant, fun, and full of people who care about what they do. We've grown fast, and we're proud to be the highest-rated student lettings company in the East Midlands.

Job Types: Full-time, Permanent

Pay: 23,500.00-25,000.00 per year

Additional pay:

Performance bonus Yearly bonus
Benefits:

Additional leave Casual dress Company events Company pension
Schedule:

Monday to Friday Weekend availability
Experience:

Lettings / Estate Agency: 1 year (required)
Licence/Certification:

Driving License (required)
Work Location: In person

Expected start date: 21/05/2025