Job Description

One of Sheffield's largest independent lettings and property management firms who specialise in the Student and Residential Market, are searching for a "Lettings Assistant" to operate at the front of house for our busy High Street Lettings Agency. The individual must be hard-working, confident and organised with excellent people skills. This is a fantastic opportunity for someone looking for a career in the fast paced property industry. Full training will be given

Here at Dove we encourage, recognise and reward hard work. We offer progressive training, a fun, friendly working environment and exciting prospects for promotion as the company continues to grow. We offer a generous holiday package which accrues with length of service.

Responsibilities and Duties

Duties Include:

- Answering the telephone and managing messages/information.

- Booking viewings with potential tenants.

- Property viewings with customers at rental properties.

- Meeting and greeting customers and clients..

- Preparing marketing information, diaries and keys for accompanied viewers.

- Dealing with general enquiries.

- Ensuring all literature, websites and windows are up to date at all times.

- Assisting the lettings negotiators with tenancy agreements and signing tenants up

- Assisting team members with administrative tasks.

- Ensuring the smooth handling of any tenant queries.

- Updating the lettings diary.

- Social media updates

- Office administration

Additional Benefits

Holiday entitlement is 21 days plus bank holidays (Holiday entitlement to be increased up to 25 days plus bank holidays, based on length of service)

Company workplace pension scheme with company contribution to pension

Westfield Healthcare Plan (which can be upgraded to include family members). We believe that the health and well being of our employees both physical and mental is extremely important and as part of this plan, employees can expect the following:

*Discounts at over 3000 gyms and health clubs across the UK

*Access to the 'My healthy advantage plan' app

*Structured counselling

Rewards from over 1000 retailers including discounts from many high street retailers/supermarkets.
Parking permit and work mileage fuel expenses paid for by the company

Training and Professional Development is encouraged to enable staff to fulfil career potential

As a family run business we believe that family comes first and typically offer extra leave around Christmas, in addition to your annual leave

Award Winning, friendly and professional team with regular social events

Staff birthday celebrations and occasion celebrations for various calendar events throughout the year.

Prosecco Friday to encourage team spirit

Hours: Monday to Friday 9am - 5pm.

Saturdays rota, currently 1 in every 4, 10am - 2pm, not bank holidays

Holidays: 21 days rising to 25 plus bank holidays. Typically there may be additional time off around Christmas, in addition to your annual leave.

Based: S11, at our high street office

Earnings:

Up to 23000 Basic.

Company contribution to pension scheme

Please send a CV and covering letter. Due to the number of applications we receive we will be unable to provide individual feedback to unsuccessful candidates. If you have not heard back from us within 10 days of application, please assume that you have been unsuccessful on this occasion.

Job Types: Full-time, Permanent

Job Type: Full-time

Pay: Up to 23,000.00 per year

Schedule:

Monday to Friday
Application question(s):

Are you in Sheffield, South Yorkshire? How many years of customer service / administration experience do you have?
Education:

A-Level or equivalent (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence and access to a car (required)
Work Location: In person

Reference ID: Lettings Assistant