Job Description

About The Role

The Lettings Governance and Administration team form a critical part of our Property Management department by providing assistance to thousands of Foxtons' landlords to ensure that each tenancy runs smoothly from start to finish and that all specific lettings compliance procedures are followed correctly.
As a Lettings Governance and Administration Co-ordinator you will be responsible for making sure that all the necessary paperwork is in place for each of our tenancies and that this is uploaded and maintained via our customer relationship management system. You will also answer questions concerning technical compliance issues and offer guidance wherever possible to help our landlords effectively manage their property.

WE OFFER:

An intensive, ongoing training programme Great career opportunities Incentives to reward hard work as a team Diversity and inclusion networks Wellbeing package including enhanced sick pay and subsidised gym membership Enhanced parental policies, including generous shared parental leave

About You

Our Property Management and Accounts department manages circa 22,000 tenancies so you must enjoy working in a lively and fast-paced environment in a highly service-driven industry. Because our Lettings and Administration Co-ordinators regularly speak to our landlords we require you to enjoy communicating with a wide range of people, have an excellent telephone manner, and have a professional approach to customer services. You will also have excellent organisational skills, strong time management skills, and the ability to problem solve.

About The Company

As London's number 1 estate agency brand,our customers choose us because we get it done. And we know it's our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry's most influential professionals.


Is it important for you to know our Corporate Social Responsibility before you apply? Great, it's important to us too. Whether we're providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners' lives across all 32 boroughs.



* TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level