Job Description

Job Introduction

LWMTS is a forward-thinking company wholly owned by Lichfield District Council. We are ambitious, innovative and driven to deliver high-quality services that support our communities and long-term growth objectives. We believe in investing in great people to build strong foundations for the future.


Our Planning and Project Team are now recruiting a Lettings Manager to join our busy, hands-on property team. This is an exciting opportunity to take ownership of the Council's commercial lettings portfolio, including office accommodation, social housing and temporary accommodation properties.


If you enjoy working in a fast-paced, operational environment and want to make a real impact, this role offers both responsibility and variety.

Key Responsibilities

Property & Tenancy Management

Lead the management of the Council's commercial and housing lettings portfolio. Act as the primary point of contact for tenant liaison and issue resolution. Build positive relationships with tenants and stakeholders.

Void Management

Develop and implement strategies to minimise void periods. Monitor performance, analyse trends and recommend improvements. Coordinate marketing of available properties in partnership with LDC Housing

Financial & Compliance

Monitor rental income, arrears and debt recovery processes. Manage lettings budgets and deliver income targets. Ensure compliance with health & safety, data protection, and housing legislation.

Performance Reporting

Produce monthly KPI reports covering occupancy, void turnaround, arrears, and satisfaction. Use data insights to drive continuous service improvement.

Portfolio Growth

Source, assess and support the acquisition of new properties as funding allows. Undertake market research and financial appraisals. Oversee the operational integration of new properties into the portfolio.

Collaboration

Work closely with LWMTS and LDC colleagues across Housing, Property Services and Finance Engage with external partners to ensure seamless service delivery.

Skills & Experience

Essential

Proven experience in commercial lettings and/or social housing management Strong understanding of property law, tenancy agreements, and housing regulations Excellent communication and negotiation skills Ability to manage budgets and deliver income targets. Strong organisational and prioritisation skills Confident in data management, reporting and performance monitoring.

Desirable

Experience of void management and housing compliance frameworks Experience managing temporary accommodation or vulnerable tenants. Property acquisition and portfolio growth experience

Personal Attributes

Proactive, solution-focused and committed to continuous improvement. Strong team player who collaborates and shares knowledge Calm under pressure with the ability to manage competing priorities. Customer-focused with a professional, empathetic approach Flexible approach to working hours, including occasional out-of-hours activity. Full UK driving licence.

If you're an experienced property professional looking for your next challenge, we'd love to hear from you. Please submit your CV or request further information via: careers@lwmts.co.uk


If you require any reasonable adjustments during the recruitment process, please contact us using the same email address.


We reserve the right to close this vacancy early if a high volume of applications is received. Due to application volumes, only shortlisted candidates will be contacted.