Job Description

Job Overview

We are seeking an experienced and motivated Lettings Manager to lead and oversee the lettings function for our property portfolio of our estate agency. The successful candidate will be responsible for managing the lettings team, driving performance, ensuring legal compliance, and delivering excellent customer service to landlords and tenants.

Key Responsibilities

Manage the day-to-day operations of the lettings department Lead, motivate, and develop the lettings team to achieve targets Generate new business and grow the lettings portfolio Conduct market appraisals and win new instructions Build and maintain strong relationships with landlords and tenants Ensure all properties are marketed effectively across portals and channels Oversee tenancy progression from offer to move-in Ensure compliance with UK lettings legislation (e.g. Right to Rent, EPCs, Gas Safety, EICR, deposit protection) Handle complex negotiations and resolve disputes or complaints Monitor departmental performance, KPIs and financial targets Work closely with senior management to implement business strategies

Requirements

Proven experience in residential lettings, ideally in a management role Strong knowledge of UK lettings legislation and compliance Excellent leadership, communication and negotiation skills Target-driven with a strong commercial mindset Highly organised with a good attention to detail Ability to manage multiple priorities in a fast-paced environment Full UK driving licence

Desirable Qualifications

ARLA Propertymark qualification (or working towards) Previous experience managing a lettings team Knowledge of property management processes

What We Offer

Competitive salary with commission/bonus structure Ongoing training and career development Supportive and professional working environment
This position is ideal for motivated individuals looking to advance their career within property management. The role requires a professional approach, attention to detail, and the ability to work independently whilst maintaining excellent team collaboration.

Job Types: Full-time, Permanent

Pay: From 24,784.50 per year

Work Location: In person