Job Description

Who We Are:

Eastlight is more than just a housing association; it\'s a symbol of community-centric initiatives. We\'ve laid the foundation for more than 12,000 homes. As the leading Community Gateway Association, our core philosophy is centred on amplifying the voices of our residents. It\'s not just about providing shelter; it\'s about ensuring they are heard. We envision a community where our residents don\'t just reside but genuinely belong.

Your Potential Role:

We are seeking a dedicated Lettings and Mutual Exchange Administrator who embodies our core values of responsibility, inclusion, and ambition. Join our team on a full-time, permanent basis!

In this crucial role, you\'ll be our Allocations and Lettings team\'s backbone, represent the community gateway philosophy, and constantly uphold our standards of service, all while putting inclusion first, setting high standards, and being accountable to our cherished residents and partners.

What\xe2\x80\x99s on Your Desk:

• Operational Proficiency: Complete complex administrative chores to ensure efficient day-to-day operations in allocations and lettings.
• Residents at the Heart: Be a champion of our community empowerment philosophy by putting residents at the centre of everything you do.
• Communication Hub: Serve as the primary point of contact for questions coming from both inside and outside of our community while providing in-depth technical guidance on procedures and documentation.
• Data management: Take care of both digital and physical data, ensuring its confidentiality and accuracy. Utilising programmes like Microsoft Office, create elaborate documents and gather information for reports.
• Provide Careful Service: Ensure that each Mutual Exchange application is painstakingly processed within allotted time frames. Support the Lettings Teams in achieving their goals as well.

Our Expectations:

• Must possess a UK driver\'s licence and a vehicle or other means of transportation to get to and from work.
• Expertise with Microsoft Office and other relevant technologies.
• Outstanding organisational and multitasking skills.
• Excellent communication abilities and a commitment to volunteerism.
• A focus on finding solutions and the ability to deal with complexity.
• Capability of working in a fast-paced workplace.

Become a part of our mission to build a united community. If you align with our vision and possess the requisite skills, we\'re eager to hear from you. Join us and make a difference every day!

To demonstrate our commitment to you, we have developed a sector leading total rewards package.

• \xc2\xa324,023 annual base salary
• Permanent Full Time
• Group stakeholder pension plan (Eastlight will double, up to 4% of the employee\xe2\x80\x99s contribution - Employee 4% + Eastlight 8% = Total 12%)
• Annual wellbeing grant of \xc2\xa3200 per annum \xe2\x80\x93 Subject to eligibility
• 30 days (pro rata) annual leave plus bank holidays
• Trailblazing family leave [Maternity, Paternity and Adoption \xe2\x80\x93 12 weeks full pay / 6 weeks half pay] \xe2\x80\x93 Subject to eligibility.
• BUPA healthcare cash plan, life assurance
• Formal qualifications and paid professional membership.
• We truly embrace agile working; geography is never a barrier to recruiting the best person. Our Head Office is in Braintree, Essex.

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link to submit your CV and personal statement.

Eastlight Community Homes is a disability confident and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact .

[Eastlight Community Homes are unable to provide visa sponsorship].

Application closing date: 29/09/2023

Interview date: 09/10/2023

Eastlight Community Homes is a newly formed 12,000 home social housing provider, striving to meet the housing need of our communities in Essex and Suffolk.

We are proud to be the largest Community Gateway Association in the country. This ensures our residents can choose to become shareholders and help make key decisions about their homes, services and communities.

Eastlight House, Charter Way, Braintree, CM77 8FG
Telephone:
Email:

Eastlight Community Homes