Lettings Operations Manager Launch Role

Livingston, SCT, GB, United Kingdom

Job Description

Pay:

30,000 - 35,000 salary per year + performance bonus up to 10,000

Location:

Livingston, West Lothian

Type:

Full-time, in-house

Hours:

Monday to Friday, 9am - 5.30pm (8.30am start every Tuesday for Team Meeting)

Saturday Requirement:

Occasional Saturdays as required

Before You Apply... Read This



Bridges Lettings is launching in January 2026 as a brand new division of Bridges Properties. This is an opportunity to help build a lettings business from the ground up, backed by the number one estate agency in West Lothian. But it will be fast-paced, intense and at times messy. Processes will not exist yet. You will help create them.

Do not join us if:

You struggle with a high volume of workload You do not respond well to direct, constructive feedback You are uncomfortable being measured, assessed and held accountable You want to switch off completely the second the day ends You are not prepared to give more effort, passion and commitment than in a normal workplace You want ready-made processes and structure from day one
But if you thrive in a high-energy, high-standards environment...
If you are proactive, driven and excited by building something new...
If you want to be part of something ambitious with real opportunity for growth...Then we want to hear from you.

About Us



Bridges Properties has become West Lothian's leading estate agency, ranking number one for listings, sales and 5 star reviews for two consecutive years. Our reputation is built on exceptional service, relentless standards and doing things differently.Bridges Lettings will bring the same standard of excellence to the rental market.

About the Role



We are looking for an experienced lettings professional who is excited by the challenge of building a business from scratch. You will work directly with Kris to transform the vision into reality. This role requires someone who can roll their sleeves up, take ownership, create systems and drive results.You will effectively be the integrator. The person who makes it happen.Your early work will shape the entire future of Bridges Lettings. As the division grows, this role will evolve into a more senior management position with future team leadership responsibilities.

What You Will Be Doing



Building Processes and Operations



Create systems, workflows and compliance processes from the ground up Set up CRM, operational structure and supplier network Establish relationships with local contractors and service providers

Driving Business Growth



Contact the existing Bridges Properties client base to introduce Bridges Lettings Convert landlord enquiries and generate new business Ideally bring your own landlord relationships and experience Support the early marketing and growth strategy

Property Management and Compliance



Ensure all properties are fully compliant before going to market Coordinate certificates, inspections and legal requirements Oversee tenant applications, referencing and approvals

End to End Lettings Delivery



Advertise rental properties across all portals Conduct viewings Manage tenant onboarding Handle move ins, documentation, inventories and tenancy packs Support renewals and general property management

Future Leadership



As the business grows, additional team members will join and this role will shift into a more senior management position overseeing operations and people.

What You Will Bring



Must Have



Valid lettings qualification (essential) Strong residential lettings experience High organisational ability and attention to detail Proven ability to work autonomously and with initiative Alignment with our values: Passion, Creativity, High Standards, Development, Positivity, Giving Back, Client Focused

Who You Are



Proactive and hands on Thrives in a startup style environment Strong communicator with landlords and tenants High personal standards with a solution focused mindset Comfortable working in a role with evolving structure

Why You Will Love It Here



Be part of launching a brand new business with massive potential Work closely with Kris to shape and build the entire division Join a high performance team within a proven, market leading brand Huge career progression as the lettings division expands Fun, ambitious and supportive team culture Make a significant impact from day one

Package



Salary: 30,000 - 35,000 Performance bonus up to 10,000 per year Full-time, permanent role 30 days holiday including public holidays Mileage Allowance Company laptop and mobile phone Pension contribution Work location: In person at Livingston HQ
Job Type: Full-time

Pay: 30,000.00-45,000.00 per year

Licence/Certification:

Lettings Qualification (required)
Work Location: In person

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Job Detail

  • Job Id
    JD4273576
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Livingston, SCT, GB, United Kingdom
  • Education
    Not mentioned