Job Description

Overview

We are seeking a highly motivated and organised Lettings Manager to oversee the rental process for our property portfolio. The successful candidate will be responsible for managing tenant relationships, coordinating property viewings, and ensuring smooth communication between landlords and tenants. This role offers an excellent opportunity for individuals with strong administrative and organisational skills to thrive in a dynamic environment. The ideal applicant will possess excellent communication abilities and may be multilingual to better serve our diverse clientele.

Duties

Liaise with landlords, tenants and contractors to ensure properties meet required standards by managing and implementing planned maintenance Maintain accurate records of all lettings activities and tenant details, chase rents and carry out checkouts and inspections when necessary Respond promptly to enquiries via phone, email, or in person, maintaining high levels of professionalism Coordinate maintenance requests and liaise with contractors as necessary Ensure compliance with relevant legislation and company policies throughout the lettings process Handling deposit returns and disputes

Skills

Proven administrative experience, ideally within property management or lettings Excellent communication skills, both verbal and written, with the ability to build rapport with clients and colleagues with strong focus on customer service Multilingual abilities are highly desirable to assist a diverse client base Strong organisational skills with the ability to prioritise tasks effectively and manage multiple deadlines Proficiency in relevant software applications such as CRM systems or property management tools is advantageous but full training will be given Ability to work independently as well as part of a team in a fast-paced environment
This position is paid and offers an engaging environment for those eager to develop their career within property management. The role requires a proactive approach, attention to detail, and a commitment to delivering exceptional service.

Job Type: Full-time

Pay: 24,420.00-26,000.00 per year

Benefits:

Company pension
Work Location: In person