Davies are looking to recruit a talented Liability Claims Handler to join our growing Casualty team, the ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.
This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
At Davies, we value transferable skills and qualities that focus on what you can bring to the role.###
Key Responsibilities
Liaison with Insurers, Policyholders and Brokers
Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
Obtaining all necessary evidence and relevant documentation
Determining appropriate actions for the resolution of the case
Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
Negotiating settlement where appropriate, within agreed authority limits
Corresponding with all parties professionally to proactively progress the case to conclusion
Handling all cases in accordance with the client's requirements by referral to documented procedures at all times
Maintaining a proper reserve at all times by regular review
Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
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Skills, Knowledge & Expertise
Essential:Experience handling EL & PL claims
Knowledge of how to value an injury claim
Good communications skills at all levels
Excellent customer service
The ability to work as part of a team
Take responsibility for your own workload
Must be able demonstrate adaptability and flexibility
Good planning and organisational skills
Strong IT skills
Desirable:Knowledge of reserving philosophies
Knowledge of Civil Procedure Rules and the Claims Portal
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Job Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
#INDUKI###
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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