to join a library within Oxford University. This position offers an exciting opportunity to support a busy library with general desk duties.
The position is to cover the following 4 Saturdays with the working hours being 10:00-16:00 so a total of 24hrs with an hourly rate of 13.37 per hour + Holiday pay. To start on 16th August.
Duties:
Work at the frontline desk carrying out a full range of reader services transactions including: issuing, returning and renewing material; administering reserve collections, room bookings and inter-library loans; reserving books for readers and assisting them to make reservations and placing stack requests. Record statistics (e.g. records of occupancy of the reading rooms).
Respond to queries in person, by phone and online; use online catalogues and other search tools including e-resources to help readers locate items within the Bodleian libraries and e-resources: assist readers in the use of IT equipment including reader PCs and photocopier-printers, and refer readers to specialised library services and other library staff when appropriate
Support the document supply activities of the Bodleian Libraries through the retrieval and copying of extracts from the library collections.
Register readers correctly according to their status and welcome visitors.
Criteria:
Ability to communicate effectively, confidently and courteously with readers, colleagues and the public.
Awareness of the importance of good customer care, and a commitment to providing excellent quality service.
Ability to lift, move and carry books and journals.
Good general IT literacy including use of email, internet and general applications such as Microsoft Office.
Ability to work effectively as part of a team.
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
The Temporary Staffing Service supports University of Oxford departments and affiliated colleges with the recruitment of temporary admin and clerical staff. Personal information provided to the University of Oxford is held in accordance with the provisions of the GDPR and related UK data protection legislation. The University's Policy on Data Protection may be viewed at https://compliance.admin.ox.ac.uk/data-protection-policy
Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service
Person specification
Library Assistant
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