Job Description

Work base: Llanfairfechan and Conwy Libraries


Are you enthusiastic about books and reading and would like to promote and discuss books with readers?





Do you enjoy meeting new people?


Can you picture yourself working in a vibrant and busy library?


If you want to gain work experience in Library and Services and develop your skills in Customer Service, then this is the opportunity for you.


We have created an exciting opportunity for a self-motivated individual to work at Conwy Library / Llanfairfechan Library assisting with providing a valuable service to library users.


You will have GCSE grades including English at grade C and above and will be able to quickly learn good customer service skills. You will need to be friendly, a good listener, and empathetic as well as organised and committed to the role.


You will be confident in using conversational Welsh with customers while working with us.

Manager details for informal discussion:

Tracey Davies, Senior Librarian West ( tracey.p.davies@conwy.gov.uk / 01492 577512)

Welsh Language Skills:

The ability to converse at ease with customers in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.


We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.