Job Description

Work base: Multiple Libraries in Conwy County


Are you enthusiastic about books and reading and would like to promote and discuss books with readers?


Do you have excellent IT skills and enjoy helping people?


Can you picture yourself working in a vibrant and busy library?


If you want to gain work experience with Library Services and develop your skills in Customer Service, then this is the opportunity for you.


We have exciting opportunities for self-motivated individuals to work at one or more of our libraries to provide excellent customer service.


You will have GCSE grades including English at grade C and above. Friendly and empathetic, you will be able to demonstrate good listening skills.


Post holders should be willing to work evenings and weekends according to service need.


You will be confident in using conversational Welsh with customers while working with us.

Manager details for informal discussion:

Tracey Davies, Senior Librarian (West), 01492 577512 tracey.p.davies@conwy.gov.uk


Gaynor Jones, Senior Librarian (East), 01492 574661, gaynor.l.jones@conwy.gov.uk

Welsh Language Skills

: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.


We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.