Job Description

Job details

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Job reference
REQ00000018479
Date posted
12/06/2025
Application closing date
30/06/2025
Location
MILLOM
Salary
25,183
Package
Blank
Contractual hours
37
Basis
Full time

Library & Customer Assistant - CMB1849e

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Job description

Job Title: Library & Customer Assistant

Location: Millom Library

Salary: 25,183

Hours: 37

Contract: Temporary (9 months)

About this opportunity

To deliver high quality frontline library services by being the first point of contact for customers' literacy, reading, information and learning needs. Make a positive impact on people's lives by understanding and interpreting their needs and ensuring that they are signposted to trusted sources of information and appropriate support in the community. Assist customers to access council services online and support customers to build their digital skills and confidence. Provide excellent customer service to all members of the local community. Engage with customers, promote stock, support a range of activities, making day-to-day decisions to provide an attractive and efficient service.

Who we're looking for

We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.





We're also about potential over perfection and we can help you grow in the role and thrive in your career.





Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Jane McFie by email at Jane.McFie@cumberland.gov.uk

Guaranteed Interviews

We offer a guaranteed interview to the following applicants

as long as your application can demonstrate you meet the essential criteria for the role.

Those who consider themselves disabled as defined by the Equality Act 2010 Those in care or who have left care and are aged 24 and under Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments

We're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Employer and also an Age Friendly Employer - to provide opportunities for everyone to thrive.

If you need any reasonable adjustments

to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing

Resourcing@Cumberland.gov.uk

. While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs.

Easily apply by submitting your CV and answering a few short questions.

Application and Interview information

Closing date: 30/06/2025

Interview date: TBC

Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.