Job Description

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.


Coventry City Council's Library and Information Service is a public facing service operating for the benefit of local communities and the wider city.


Providing services from the central library and 16 local libraries (3 of which are community led) Coventry libraries provide a unique 'cradle-to-grave' service bringing individuals and communities together.


Public libraries acquire, organise and provide access to a range of information and reading resources to meet the diverse needs of a community. We actively support independent learning and encourage reader development, also providing information on areas such as:


Local and national government services, Learning opportunities, Leisure activities, and Local community news and events
We also play an important role in providing access to computers and the internet for those who are digitally excluded.


The Library Service works in partnership with local, regional and national organisations to provide a full and wide-ranging service offer. Partners include:


Arts Council England BBC Department for Culture, Media and Sport Libraries Connected Public Health England, and Reading Agency

Libraries are uniquely placed to change lives for the better. They are busy and vibrant open spaces, not only providing access to books but also helping people to help themselves and improve their opportunities. By providing practical support and guidance, libraries play a critical role in enabling and empowering people to realise their potential, especially those from disadvantaged backgrounds.


What is the job role?

Two roles available.


1 x 25 hours per week & 1x 24.5 hours per week.


We are looking for someone to join our team as a Library Site Services Assistant to support the work of Coventry Library Service, in providing a safe welcoming space for visitors to relax, read, learn, use computers, attend and participate in events on site or online.


In your role you will be ensuring a good visitor experience.


The main day to day duties of the role include:

Answering public enquiries in a welcoming and courteous way Maintain the welcoming appearance of our library spaces: - to include keeping library spaces clean, tidy, safe and secure Open and close premises Provide an internal delivery system by driving a range of vehicles Manual handling of library stock and furniture

Who are we looking for?

We're looking for a versatile person with a driving licence who can work across multiple sites in the city and ensure that orders are delivered, small repairs and maintenance is carried out and a provide friendly presence for the purposes of customer service and security.


This is an exciting role where no two days are the same so we're looking for someone who can respond to those challenges and enjoys the variety that this role would bring.


We will provide training as well as giving you the opportunity to go on a defensive driving course to bolster your skills and allow you to carry out the role efficiently.


Someone able to work evenings and weekends and be flexible to change shifts if required


This post works a two-week rota; there will be various shift patterns available which range from the hours of 7am to 7pm and these will be discussed at interview.


For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'.

Please note the Personal Statement only will be marked. Candidates will be shortlisted against questions from the Person Specification.

Interview date: Friday 5 December 2025


If you have any queries or would like more information about the posts, please contact June Edwards on 024 7697 2689 or Carrina Blake on 024 7697 2690


If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme

- As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.


Interview date(s): Friday 5 December 2025


About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.



At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.


To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.


If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies


Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.


Our Values are:


Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. * Value and respect: We put diversity and inclusion at the heart of all we do.