There's nothing quite like the buzz you'll feel when you're playing a crucial role at the heart of one of the busiest airports in the world. With more than 1,000 arriving and departing flights on a normal day, the Airside and Airspace Operations team works with customers and suppliers to ensure the safe, efficient and effective operation of the airfield and aircraft. Every day, you'll discover a world of fresh possibilities, when every decision taken has a real impact on the way our whole airport operates.
You'll join a high-performing team with a wide range of skills and a shared passion to make every journey better. You'll be part of a team that not only delivers a safe and efficient operation every day but is also at the cutting edge of innovation, crafting and delivering new technology and infrastructure. Whether your role is to improve process efficiency, monitor aircraft movements or oversee safety measures, you'll be vital to the continuing smooth running of our airport.
As a Licensing Audit Officer, you play a vital role in ensuring the effective administration, enforcement, and continuous improvement of licensing functions under the Ground Operations Licence (GOL) and Airside Operations Licence (AOL).
Managing the Airside Licensing Audit Programme, using a risk-based approach to ensure compliance with Heathrow standards, CAA regulations, and CAP642 guidelines.
Conducting audits and process confirmations to verify that licensees meet the terms and conditions of their GOL/AOLs.
Producing high-quality reports and documentation that support continuous improvement and operational excellence.
Presenting audit findings and safety performance data to senior stakeholders, identifying trends, risks, and opportunities for improvement.
Supporting assurance activities and contribute to strategic projects alongside the Lead Licensing Manager.
Championing a positive safety culture, promoting a 'just' culture across Airside Operations and the wider Heathrow community.
Experience of conducting audits and making key decisions within this process.
Attention to detail, with the ability to compose high quality formal documentation.
The ability to develop positive and productive relationships for effective stakeholder management.
Excellent IT literacy with the ability to develop reports or other information formats which 'tells a story' or demonstrates a need for change.
Ability to follow a defined process but also able to think laterally ('around the problem') when required.
A valid UK driving license and occupational health medical check to obtain an Airside Driving Permit.
Ideally, you will also have:
Knowledge of following and continuously improving the Airside Licensing Programme using a risk-based approach.
The ability to report on data trends and present to stakeholders.
Experience of working in an Airfield/Airside environment.
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
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