Job Description

Our hotel

The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels is a collection of iconic hotels that respect the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.



As a valued part of the Forte family, you will:

Accept deliveries and manage the stock effectively according to our business requirements Take pride in your work, both when working independently and as a valuable member of our housekeeping team Tailor your approach so that high quality results are achieved Deliver discreet, understated, and timely service, going that extra mile Be knowledgeable of the hotel, our facilities, and the local area Take ownership of performing the job well in line with the departmental standards Play a vital role in maintaining cleanliness, hygiene, and organising storage areas to ensure our guests experience the high level of comfort, quality, and service they expect from the Rocco Forte name

Who are we looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.


We are looking for team members who bring:

Excellent organisational skills Strong attention to detail and good work ethic High personal and professional standards Team spirit and trustworthiness Pride to resolve guest and workplace challenges Enthusiasm for learning Strong instincts for understanding and fulfilling the needs of guests A genuine and professional attitude toward guests and work colleagues Positive personality

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.




Working with us provides access to the following perks:

Discounted rates across our collection of iconic hotels Discounted food & beverage experiences Discounted spa treatment and products Extensive learning and development opportunities Meals on duty, laundry of uniforms Social activities and events Recognition & reward programs Annual awards Employee Assistance Programme Cycle to Work

Ready to take the next step in your caree

r? Apply now

to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.