Job Description

Job Ref:

VIR1602

Branch:

Virgin Hotels Edinburgh

Location:

Virgin Hotels Edinburgh

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

24/07/2025

Closing date:

26/08/2025

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.

Why work with Virgin Hotels:

Because it is fun, of course! But we appreciate that fun isn't always enough - what else is in it for you?


A day off for your birthday Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate Generous family friendly policies and allowances Teammate discount at Virgin Hotels and 20 other Virgin brands! Training and development including apprenticeships Teammate meals provided 4 x your salary life assurance policy Employee Assistance Program and Company sick pay

Your mission:

Should you choose to accept it...



If you are a neat freak who loves to clean and ensure that everything is in its right place, then the Linen Porter job is for you. You will be required to communicate, coordinate and work well with other teammates, managers and guests. Even more so, we expect you to be aware of your surroundings and notice/anticipate guest needs in order to engage the guest to let them know that you are there to take care of them with your genuine and "go the extra mile" service. Your teamwork and willingness to help others will be on display as you help your fellow teammates and room attendants with their linens, towels, etc. in cleaning the rooms. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!

The Details:

What exactly you will be doing...


The Linen Porter maintains the standard of cleanliness for the guest hallways, vending areas, service landings, stairwells and the service elevator Remove dirty linen and garbage from room attendants' carts Be able to turn mattress according to the rotation schedule Handle guest's requests as assigned Assist the Public Area Attendant as necessary Assist the Room Attendants as necessary Report to designated shift in assigned attire Performs designated duties within time allotted Uses only the designated cleaning chemicals and tools Reports any guest or safety issues to a manager or supervisor Keep guest information confidential and secure Responsible for all keys assigned and complies with the key policy established by the company Complies with security policies of the hotel Restock supplies as needed Complete a manager's request within reason

Background must-have:

Current right to work in the UK

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer

REDEFINING LUXURY HOTELS IN EDINBURGH

DISCOVER YOUR PLACE IN THE CITY



Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you'll experience a world that revolves around you - from our signature chamber design to numerous drinking, dining and entertainment options that you'll never want to leave. When you do venture out, you'll find Edinburgh's top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy - it's only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it's on your doorstep. Buckle up, we put you so close to history it's basically time travel.