To manage a caseload of pre and post issue files working to a case settlement target, meeting a fee target and to issue cases for reasons of liability or quantum.
Caseload levels are expected to amount to no more than 150 files at any one time. These will be a mixture of MOJ and standard fast track cases, consisting of pre and post issue cases potentially involving multiple medical reports. The injuries and the overall value of the claim will be up to the current fast track limit of 25,000, although occasionally there may be cases where the value may tip over into multi track.
There will also be an element of business development in promoting our brands, by providing content and suggestions for our websites, and engaging in any promotions and business development initiatives where appropriate.
Main Responsibilities:
Run a mixed caseload involving pre and post issue cases, with some occasional fatality cases
To run a caseload from inception to conclusion
To liaise with clients whether via telephone, email or postal correspondence or by utilising the Fletchers App, or in person to give advice and take instructions
Arrange medical appointments with appropriate experts
Review medical reports with forensic detail, identifying any issues arising
Instruct engineers where appropriate for vehicle inspections
Review Police reports in forensic detail
Taking statements from witnesses, usually be telephone but occasionally in person where appropriate
To regularly review cases for liability and quantum, keeping them under appropriate review and keeping clients updated on the issues
Review and take instructions regarding quantum and liability offers, paying particular attention to Part 36 offers
Drafting court documents in a professional and appropriate way
Instructing Counsel to attend hearings where appropriate
Conduct own advocacy where appropriate
Consider rehabilitation needs for the client at an early stage
Consider future losses where evident
Attend team meetings when asked
Attend training sessions when asked and when necessary
Answering direct incoming calls as well as picking up calls in a call group
Ensuring own fee and issuing targets are met
Ensure chargeable time recording is accurate and proportionate
Act with honesty and integrity at all times
Essential qualifications, skills and experience-
Excellent organisational skills
Excellent communication skills, particularly with clients
Excellent attention to detail
Target Driven
Confident in valuing injuries up to 25,000.00 and assessing liability risks
Identifying cases that have the potential to be of multi track value
Awareness of business needs and assisting with other teams within the department should the need arise
Experience in dealing with more than one medical report and valuing multiple injuries is essential
Desirable qualifications, skills and experience-
Some advocacy experience is desirable
As most of the claims will involve vulnerable road user claims (motorcyclists, cyclists and pedestrians), knowledge of appropriate caselaw and Highway Code is preferred
In return Fletchers can offer:
35 hours working week
Annual bonus scheme
35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
Flexible, agile working environment with a positive work-life balance
Pension scheme with tax-efficient salary sacrifice option
Life Assurance Policy
Cycle to Work Scheme
Medicash policy, which offers counselling and a claim back option on dental, optical, and other medical expenses
Company sick pay
Enhanced Maternity, Paternity, and IVF schemes
About Fletchers Solicitors:
Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. We pride ourselves on our culture, and passion to help our clients.
More information about us can be found on our website. https://www.fletcherssolicitors.co.uk/about-us
Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. Were committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. Were proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.
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