Job Description

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We are seeking an experienced Community Manager to support with out-of-hours (weekend) community management for one of the biggest technology brands in the world. The work is specifically geared towards supporting a partnership with Formula 1 and coverage of the races.
This contract runs August 2025-December 2025 with the option to extend.
The 1000heads Community team is a proud, powerful collective of Social Media obsessives driven to deliver kick-ass editorial + social conversation to some of the world's most impressive brands. You will work closely with a host of departmental specialists, from Insights to Design to Strategy, to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with the belief that fans of a brand brought together as a community can become an unstoppable force.
To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated, Instagram feeds leave you visibly electric; this is the team for you.
Role

• Community Engagement Focus:

• Primary responsibility is engaging with partners and the broader community on behalf of our client.
• This includes responding to comments, reposting partner content, and maintaining a high level of community presence during key Formula 1 weekends.
• Event-Based Weekend Support:

• A standard weekend support session is expected to last approximately 3 hours per day.
• On weekends with both Saturday and Sunday events, two distinct sessions may be required.
• Event Awareness and Contextual Understanding:

• Ideally, the Community Manager should watch the Formula 1 Grand Prix live to provide relevant and informed community engagement.
• If live viewing is not possible, reviewing highlights or live updates is acceptable as an alternative.
• Pre-Event and Partner Support:

• Occasional pre-event partner engagement may be required, such as reposting approved partner content.
• Publishing support in advance of a Grand Prix is not typically expected, but may be briefed on an ad hoc basis.
• Channel Prioritisation:

• Primary platforms for engagement include Instagram and X (formerly Twitter).
• Escalation Protocol:

• A clear escalation pathway will be provided for handling sensitive or high-risk community responses.
• The Community Manager will follow a pre-defined traffic light system to guide engagement decisions.
• Scheduling and Roster Planning:

• The client will provide a list of key Formula 1 events to guide advance planning.
• A minimum notice period will be required to confirm or cancel support sessions.
• Flexibility for International Coverage:

• While the primary focus is EU-based support, some races may take place in non-European time zones.

Requirements:
Who You Are:

• You have 2+ years experience managing social communities for brands that live and breathe digital culture.
• You've worked agency-side, ideally somewhere fast-paced and social-first, where publishing speed and platform fluency are second nature.
• You're plugged into internet culture and know how to talk like a real person online, not a press release.
• You understand how to represent a brand with personality, while staying consistent with tone, purpose, and risk parameters.

What You'll Be Great At:

• Engaging partners and fans during Formula 1 weekends, with a mix of speed, charm, and strategic judgment.
• Being contextually aware of what's happening in the race, and shaping your replies and reposts accordingly.
• Spotting what makes people stop scrolling, whether it's a meme, stat, quote, or smart piece of partner content.
• Understanding formats and how they behave differently on Instagram, X, and emerging platforms.
• Collaborating with a wider team and being comfortable working independently on weekends, with escalation guardrails in place.

What You'll Be Great At:

• Engaging partners and fans during Formula 1 weekends, with a mix of speed, charm, and strategic judgment.
• Being contextually aware of what's happening in the race, and shaping your replies and reposts accordingly.
• Spotting what makes people stop scrolling, whether it's a meme, stat, quote, or smart piece of partner content.
• Understanding formats and how they behave differently on Instagram, X, and emerging platforms.
• Collaborating with a wider team and being comfortable working independently on weekends, with escalation guardrails in place.

Extra Brownie Points For:

• A working knowledge of sports marketing, sponsorships, or brand-partner ecosystems.
• Knowing how to balance brand playfulness with risk management and escalation.
• A genuine interest in Formula 1 or a willingness to get stuck in and learn fast.
• Being an F1 superfan. It's not required, but it will definitely make the role more enjoyable.
• Proven experience working in sports or live-event environments where speed, tone, and timing matter.

About 1000heads
1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world including Google, Intel, Diageo, Wella Professionals, Kia, Salomon and The North Face. 1000heads has offices around the world in New York City, Los Angeles, London, Berlin, Sydney and Melbourne.
1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
For more information on 1000heads, visit