Job Description

Enrich the Journeys of our People and our Guests as our

Front Office Lobby Host!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.


Some of the

brilliant benefits

you will enjoy as a

Front Office Lobby Host

are:

Annual Earnings up to 28,000.00 (25,396.80 basic salary + non-contractual Tronc)

Pension with company contributions

50% discount in all our restaurants and Spa treatments across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Support through development plans, apprenticeships and world-class management development programmes to be the best you can be

Bike to work scheme

Recommend a Friend incentive

Uniforms provided and laundered complimentary

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate

Front Office Lobby Host,

to join our

Front Office Team

on a

fixed term

basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.


As a

Front Office Lobby Host

, your main duties and expectations for the role will include:


Maintain and adhere to The Landmark London Standard Operating Procedures in all day to day duties and to ensure every attempt is made to deliver memorable moments to each and every guest while providing 5 service at all times.


To assist in the lobby at all times, ensuring a constant presence

To meet and greet VIP guests and ensure a warm VIP welcome and farewell, as well as VIP Guest Rooming as per Leading Standards.

To assist the Concierge & Reception team meeting and greeting the guest at the doors and giving directions to all our guests within the property


You will be required to work

40 hours

per week, on a shift rota.

We are ...

One of Sunday Times' Top 100 "Best Companies to Work For 2025

A Leading Hotels of the World member

5 red stars

2 rosettes

Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this Front Office Lobby Host role, we encourage you to

apply

today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK


INDFOH