Job Description

Main Duties Regularly coordinate with and gather information from local Healthwatch teams, to identify topics for content and communications. Create and manage a schedule of content across all communications channels for all Public Voices local Healthwatch services. Regularly create and post social media content, ensuring that our outputs are timely, consistent and regular. Research and write news articles and keep up to date with relevant health and care related news stories and national Healthwatch campaigns.



Source relevant news and information for our websites and newsletter. Manage, create and send Mailchimp newsletters and campaigns. Maintain local Healthwatch websites, keeping all content accurate, accessible and on brand. Support local Healthwatch teams to plan, publicise and run online and in person events for example, handling event registrations, co-hosting / tech support for webinars.



Provide data on communications activities and key performance indicators to local Healthwatch teams, to support monitoring reports to commissioners. Support local Healthwatch teams with the planning of ad hoc marketing or engagement activities for example, planning the design and distribution of materials (leaflets, posters) for specific projects or campaigns. Working with the Strategic Communications Director to inform and support the creation and delivery of Public Voices wider communications and content strategy. Represent Public Voice and/or local Healthwatch in stakeholder meetings and forums.



Ensure communications and digital engagement activities take account of the diversity and inclusion of each boroughs population. Contribute to building excellent collaborative working relationships with statutory and other voluntary sector agencies in each borough. Undertake any other reasonable duties as required. Values and behaviours.



Support the values and aims of Healthwatch and Public Voice. Works collaboratively and diplomatically, building effective relationships with internal and external stakeholders. Creative, problem-solving approach. Organised.



Detail-oriented.