Job Description

This is an exciting time for Parkinson's UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson's. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson's community.
People living with Parkinson's value the services and opportunities Parkinson's UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Volunteers are vital to Parkinson's UK; they provide high valued support and services through local branches, groups and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson's.
You'll act as the main point of contact and support for volunteers in local branches, groups and cafes. As part of an integrated regional team, you'll contribute to shared plans and priorities. Working remotely and in person, you'll provide the highest quality customer care and support volunteers in line with the charity's governance requirements, as well as our policies and procedures. You'll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community.
What you'll do:
Provide excellent customer service to local group volunteers through remote and in-person support.
Be the main point of contact for colleagues seeking support to recruit volunteers in the community as part of a regional team.
Support volunteers to lead their groups in line with governance requirements through provision of information and relevant tools.
Support our local group volunteers with reviewing and planning their activities (including associated budgets).
Manage volunteer records using online tools such as the volunteer management system, local activities database, for example.
Support events and meetings which bring volunteers together in the community.
Promote and facilitate volunteer recruitment, induction and training to local volunteer roles.
Maintain relevant data on local group activities, or support lead volunteers to do so.
Produce regular reports for performance reporting and monitoring.
Collaborate and liaise with colleagues across the charity, as appropriate, to provide excellent customer service to volunteers in the community.
What you'll bring:
Strong volunteer support skills and an ability to work in a user-focused and inclusive way.
Experience of volunteer recruitment, induction and training.
Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers.
Proven ability to take a solution focused approach, supporting with queries raised by volunteers.
Ability to confidently support group volunteers with budgeting, forecasting and financial reporting.
Practical experience of maintaining accurate data using administrative systems and databases.
A commitment to working in an inclusive way that encourages volunteering.
Experience of operating in a modern digital workplace including digital workplace including using digital communication routes.
This is an exciting time for Parkinson's UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 7th October 2025.
The successful candidate will be required to:
based in the area of Essex, Suffolk or Hertfordshire and have extensive travel in the area and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
provide their own broadband service with a minimum download speed of 2Mb
have a confidential space in which to work
This role will require an enhanced Disclosure and Barring Service (DBS) check. You'll be required to apply for one; refusal to do so will result in the offer being withdrawn.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We actively encourage people with Parkinson's to apply.

Skills Required