Job Description

Role Purpose Statement

The role of the Temp Office Administrator is to understand and undertake all aspects of the administration functions within the logistics team, with particular emphasis on order input and amendments. Responsible for order entry on both the warehouse and transport systems, including amendments, cancellations and additions to ensure the systems are accurate and live at all times for planning purposes.

The position is to work in a very busy office the candidate must be very pro-active

This role is looking to be an initial 3 month contract with the potential for extension, or even permanent. Working hours are 9-5 inclusive of lunch, 5 days a week and paying 27,040 per annum.

Key Accountabilities & Responsibilities

Input all jobs onto the system including email orders, downloads and imports from customers. Action all orders emails that relate to order amendments and date changes to ensure the system is live at all times. Answering the telephone and managing the enquires Raising non-conformances Booking in collections To process customer enquiries in a timely fashion, meeting the expectations of the customer To build good relationships with internal and external customers and help to build a strong team by offering support and assistance when required, including absence/holiday cover To demonstrate flexibility in performing any reasonable task, as required. This many include assisting other departments
Knowledge, Skills, Experience
Good customer skills and knowledge of Microsoft Office package

Office experience essential

Excellent customer focus

Excellent telephone manner

Very good verbal and written communication skills

Attention to detail/accuracy

Ability to prioritise workload

Ability to work in a fast paced, busy environment

Reliable, organised and pro-active

Experience within the logistics environment is preferred but not essential.

Job Types: Full-time, Permanent

Pay: 27,040.00 per year

Benefits:

On-site parking
Work Location: In person