Job Description

Logistics Administrator
Salary: Up to 26000 plus fantastic benefits
Location: Fareham / Gosport/ Segensworth
Hours of work: Full time ,Monday to Friday core working hours . Alternative Fridays you will finish at lunch time
Dynamite recruitment is working in partnership with an award-winning business in the Hampshire area.
The role of Logistics Administrator is an exciting new position due to company expansion plans
Working collaboratively with other internal departments you will be accountable for the import and export of goods, and it is a must to make sure that any customer requirements are planned and catered for.
As a Logistics & Sales Administrator you will be responsible for the following tasks

• Order Processing and Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and maintaining strong relationships with international clients.
• Manage and process international sales orders, ensuring accuracy and timely delivery.
• Ensuring that your customer orders and queries are prioritised and understood by all involved,
• Taking ownership for delivering outstanding Customer Service through to final resolution and the successful delivery of service and goods
• Advising customers of order fulfilment issues and delivering an efficient service error recovery process. If needed
• Managing any delivery and supply chain issues
• Monitoring stock levels in the warehouse and liaising with the Supply Chain team to manage stock deliveries.
• Prepare and handle all necessary export documentation, including invoices, shipping documents, and export licenses
• Preparing Customer Quotes
• Update and maintain Price Lists ensuring margins are me
• Compliance: to ensure that legislation and compliance is met within the team

The ideal Logistics Administrator / Sales Administrator will have / be
A self-motivated, highly analytical individual, with excellent Customer Service experience and who is able to deal effectively and efficiently with the ordering requirements of all Export, International & Special Retailers.

• Literate with skills in Word, Outlook, Excel and PowerPoint
• Problem-Solving: Excellent troubleshooting and problem-solving skills.
• Communication: Excellent communication and organisation skills, clear and concise in both verbal and written communication.
• Organisational Skills: Ability to manage multiple tasks and projects simultaneously.
• Previous Experience as a Sales Support or highly experienced Administrator/Co-Ordinator
• Attention to Detail: Meticulous attention to detail to ensure order and customer requirement accuracy.
• Teamwork: Ability to work collaboratively with other departments.
• Adaptability: Have a flexible approach, be highly organised and process driven.
• Flexibility to adapt to changing customer requirements and organisational needs.
• Experience dealing with Export/ Import /Logistics is preferred but not essential.
• Ability and willingness to travel Internationally if required by the business

To be considered please submit your cv asap