Job Description

Lincoln

Job Summary

With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact.

As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations.



Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion.

Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless.

At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences--across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs--because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee.



About us

We are looking to recruit a Logistics Administrator to work within our Installations & Relocation department situated in Lincoln. The Logistics Administrator will work as part of a team to arrange relocations & deliveries of new & existing devices, updating of customer records, managing the Hotswap process of devices for one of our large customers.

Clear and concise interpretation of data

Accurate data entry

To achieve personal and team key performance targets

Liaising with external and internal departments to support and drive customer centricity, strong relationships and process improvement

Processing email requests sent to the team mailboxes

Develop and support relationships within all aspects of the company

To assist other functions within the team as and when required

To be responsible for personal health and safety and be aware of obligation to other staff and customers in accordance with legislation

Undertaking any other reasonable tasks as requested by the line manager

Being aware of the importance of conformity with the Quality and Environmental Policies and Procedures

To proactively manage personal development, to increase your own performance levels and provide opportunities for career development.

Confidence to tackle problems

Be able to confidently converse with customers via phone/Video Conference or on-site meeting to scope technical elements of project.

Demonstrate initiative when presented with issues.

Effective working relationships with clients, Project Managers, Account Managers and all other relevant staff are built and maintained.

Lessons Learned from relocations are recorded.

Failure is effectively dealt with; demonstrating an ability to learn from mistakes.

Recognising the significant environmental aspects and impacts related with the work and the environmental benefits of improved personal performance

Recognising the role and responsibilities as defined by the management systems

For roles with office-based hybrid working:

A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week.

For fully remote roles:

A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training.

Flexibility:

We support work-life balance and encourage applications from those seeking flexible working arrangements, where possible within the role and business needs. If you require flexibility, please indicate this in the salary box section of your application, after specifying your salary expectations, so we can discuss it early in the process.

Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointmen t.



Our application form is quick and easy - no need to repeat your entire CV, we promise!

About you

Strong admin skills

Excellent customer service skills

Excellent organisational skills.

Ability to work under pressure to prioritise and multitask.

Methodical with an aptitude for attention to detail.

Able to work in a team as well as independently.

Adaptable and flexible to changing demands.

Ability to interpret data presented in spreadsheets

Knowledge of Microsoft Office

Benefits

Flexible working options

33 days holiday including bank holidays

Holiday purchase scheme

Enhanced family friendly benefits (maternity, adoption, paternity and IVF)

2 paid days off per year for voluntary work to support our local communities

Staff Reward Scheme

Pension scheme

Life assurance 4 x salary

Sponsorship for professional development and memberships

Employee Assistance Programme, including access to a virtual GP and financial wellbeing support

Mental health first aider support programme

Cycle2work scheme

Discounted Gym Membership

Eye care voucher scheme

Free flu vaccinations

Employee social events and recognition activities throughout the year

HP Employee discount programmes

Mobile phone discounts

We are a Disability Confident Committed Employer



Please take the time to look at our excellent Glassdoor and Trustpilot reviews We have been awarded "Customer Experience Foundation Membership" showing our commitment to excellent customer service.

Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options