Job Description

At Johnsons Leisure, we provide premium outdoor leisure products to customers across the UK. We are an established and growing business with over 170 employees and a clear strategic direction.

We are looking for a highly organised and proactive

Logistics and Installation Coordinator

who not only has the skills to succeed but will thrive as a key part of our team. This role is critical in coordinating customer installations, managing contractors and transport partners, and keeping our logistics and operations running smoothly.

The ideal candidate will combine technical ability with a collaborative mindset, excellent communication skills, and a solutions-focused approach. If you enjoy working in a dynamic environment and take pride in contributing to a team that values reliability, adaptability, and mutual support, this role could be perfect for you.

Key Responsibilities:

Coordinate installation schedules with customers, transport partners, and contractors. Prepare and distribute accurate job sheets, documentation, and instructions. Schedule jobs with contractors for electrical, plastering, painting, and clearance services. Maintain and optimise the installation diary to maximise efficiency and capacity. Process customer payments and ensure accurate records. Handle daily customer enquiries and resolve operational issues promptly. Serve as the first point of contact for transport and yard teams, providing essential information for smooth operations.

Key Attributes and Skills:

Exceptional organisational and time-management skills. Strong attention to detail under pressure. Excellent communication and customer service skills. Confident problem-solving and prioritisation abilities. Numeracy skills for managing payments and daily targets. Proficiency in Microsoft Office and internal scheduling/CRM systems. Initiative and accountability in a fast-paced environment. Positive, collaborative team orientation. Adaptable, flexible, and able to navigate changing priorities without compromising quality.

What We Offer:

Permanent, full-time role in a supportive and collaborative team. Comprehensive training and structured handover from experienced staff. Opportunity to contribute to a culture where teamwork, reliability, and mutual respect are valued.
Job Types: Full-time, Permanent

Pay: 13.00 per hour

Expected hours: 45 per week

Work Location: In person