Job Description

Job Overview

We are seeking a highly organised and detail-oriented Logistics Coordinator. This role sees the individual working within a small team to help oversee daily logistics operations, coordinate shipments, maintain accurate records and support the wider operations team to ensure timely delivery and excellent customer service.

Key Responsibilities

Logistics & Shipment Coordination

Arrange and track inbound and outbound shipments, ensuring timely delivery. Check inbound stock orders for storing or assembly, order picking and dispatching. Assemble kits from scratch with all relevant components and paperwork as directed ready for dispatch and part-assembly of other kits. Handle inbound biological samples, ensuring their viability and prepare outbound samples for shipping to laboratories by ensuring samples are stored and packaged securely in accordance with laboratory requirements. Carry out accurate stock checking and replenishing. Prepare and verify shipping documentation.

Administrative & System Management

Maintain accurate records across logistics and inventory management systems. Liaise with couriers and customers to ensure needs are consistently met. Update shipment status, delivery dates and stock levels. Assist the Logistics Team in implementing effective processes and ensuring continuous improvement throughout the logistics operations. Adhere to relevant health and safety regulations.

Communication & Stakeholder Management

Provide clear delivery updates to internal teams and customers. Resolve logistics-related queries in a timely and professional manner. Work closely with the wider Customer Service and Operations teams to optimise customer fulfilment processes.

Key Skills & Competencies

Strong organisational and time-management skills. Excellent communication and customer service abilities. Ability to work under pressure and manage multiple priorities. High attention to detail and accuracy. Problem-solving mindset with the ability to adapt to changing situations. Excellent IT skills with the ability to quickly learn new systems and processes with a strong technical aptitude.

Experience & Qualifications

Essential:

Experience in a logistics, supply chain or coordination role. Knowledge of domestic and international shipping processes. Understanding of inventory management.

Desirable:

Experience using WMS systems. Knowledge of customs and compliance requirements.
Experience working in a fast paced logistics environment would be an advantage.

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Company pension Free parking Private medical insurance
Work Location: In person