Job Description

Paragon Logistics Group is seeking a highly motivated and reliable Logistics Coordinator to join our fast-paced, 24-hour logistics operation. In this key role, you will be responsible for planning and coordinating delivery routes, managing communication between customers and drivers, and ensuring seamless service delivery. This position requires a proactive individual who can remain calm under pressure and is always ready to support the team.

While previous experience in logistics is an advantage, it is not essential. We're looking for someone with the right mindset: logical, organised, hardworking, and committed to delivering results.

Key Responsibilities:

Plan and manage efficient delivery routes for our fleet. Coordinate schedules and assign drivers to routes. Respond to customer and driver queries promptly. Track vehicle issues and schedule necessary repairs. Ensure compliance with transport regulations and internal standards. Maintain accurate records of all transportation activities. Monitor KPIs and suggest operational improvements. Manage client accounts and build strong customer relationships.
Working Hours & Availability:

Core hours:

10:00AM to 18:30PM

Weekend availability required

; a rotating on-call schedule will be implemented. Outside core hours, mobile availability is expected to support urgent issues.
Key Requirements:

Good knowledge of transport operations and logistics. Basic understanding of LGV (Large Goods Vehicles). Strong multitasking, organisational, and problem-solving skills. Excellent communication skills and calm, professional phone manner. Ability to work independently and thrive under pressure. Confident using digital tools and software platforms.
What We Offer:

1,200 annual performance bonus. 20 days annual leave + 8 bank holidays. Hybrid working flexibility. Full training provided on our systems. Professional development and internal growth opportunities. Full-time contract upon successful 4-month probation.
Our Values:
Speed. Quality. Transparency.
We believe in working together, being accountable, and always putting the client first.

Job Type: Full-time

Pay: 30,000.00-32,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Application question(s):

Why is this job role for you? What are the core values that guide your decision-making and actions in both personal and professional aspects of your life? What experience do you have the transport and logistics industry? (not important if you do not have any) Where do you live? How proficient are your organisational skills? Can you give any examples. What logistics software or fleet management tools have you used? We operate 24/7, and there may be occasions outside of regular working hours when you'll need to check your phone to stay updated on any changes. At times, drivers or colleagues on shift might try to contact you. Would you be available to delegate tasks or assist if needed, or would you prefer not to be contacted during those hours?
Work Location: In person