Logistics, Warehouse & Operations Associate

Birmingham, ENG, GB, United Kingdom

Job Description

Are you looking for an opportunity to grow with a rapidly expanding company? Do you thrive in a dynamic environment where every day brings new challenges? If so, we want you on our team!

At

Etech Mobility

, we specialise in lightweight electric wheelchairs and mobility scooters with a focus on innovation and affordability. Due to increasing demand, we're looking for a versatile

Warehouse Operations Assistant

to help maintain the quality and efficiency of our operations while ensuring our growing team stays ahead.

What You'll Do:



Order Fulfilment:

Use

ShipStation

to process, pick, pack, and dispatch orders with accuracy and efficiency.

Returns & Repairs:

Log and track customer returns and repair requests through

Zendesk

, ensuring issues are resolved promptly.

Inventory & Warehouse Management:

Maintain organised stock levels, barcode products, and use

Finale Inventory

for stock tracking and purchase order forecasting.

Customer Support:

Assist with order collections, test rides, and basic troubleshooting, referencing customer records in

Zendesk

where needed.

Order Processing & Data Management:

Edit and manage orders in

Shopify

, track performance using

Microsoft Excel/Google Sheets

, and support data-driven decision-making.

Workplace Cleanliness & Safety:

Ensure the warehouse remains tidy, well-organised, and free from hazards to create a safe and efficient working environment.

General Support:

Step in where needed--whether it's handling overflow calls, assisting with unscheduled repairs, or improving workflow within the warehouse.

What We're Looking For:



? Willingness to learn and take on varied tasks in a fast-paced environment.
? Strong attention to detail and ability to follow processes accurately.
? Comfortable lifting and moving moderately heavy equipment.
? Ability to multitask and stay organised while working efficiently.
? A customer-friendly approach with strong problem-solving skills.
? Basic proficiency with software tools such as

Excel/Google Sheets

(training provided where needed).
? Full UK driving license

Why Join Us?



Rapid Growth & Career Progression

- We're expanding fast, with plans to open up more stores around the country and move into European and Middle Eastern markets, new opportunities are constantly emerging.

Team Performance Bonus Scheme

- earn extra per quarter based on shared revenue goals.

Be Part of Something Big

- As our team grows, we need adaptable individuals who can take ownership of their work and become key players in the business.

Varied & Engaging Work

- Every day is different. You won't be stuck doing the same repetitive tasks!

Supportive Team Environment

- Join a close-knit, ambitious team where your contributions make a real difference.

This is more than just a warehouse role--it's an opportunity to be part of a company that values versatility, innovation, and career growth. If you're ready to make an impact, apply today!

Qualifications



A-level or equivalent
Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Company pension Free parking On-site parking
Education:

A-Level or equivalent (required)
Experience:

Hand tools: 1 year (required) Sales: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3519921
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Birmingham, ENG, GB, United Kingdom
  • Education
    Not mentioned