Job Description

London Store Manager - Fine Jewelry

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact--on our industry, our community, and our customers.

We are seeking a dynamic Store Manager for its London store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, delivering exceptional customer service, demonstrating product expertise, and providing leadership within our Retail team.

The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewellery industry, overseeing the delivery of omni-channel communication to foster the most meaningful relationships with international clients.

Responsibilities include overseeing client support, driving sales, and managing the team at our London store. The London Store Manager reports directly to the International Sales Director. Close collaboration with other operational departments and sales team members is essential. This in-person role is based at our Mayfair retail location and requires flexibility to work evenings, weekends, and holidays based on business needs.

Responsibilities include:

Achieving sales goals, both personal and store to drive business. Ensuring accurate sales data recording for monthly reporting purposes. Ensuring completion of all operational tasks. Creating and managing the store schedule, handling employee time off requests, and holiday scheduling. Managing team dynamics to foster a productive and positive work environment. Addressing any in-store client issues that arise. Upholding visual standards throughout the Mayfair location. Communicating store requirements to the Director. Soliciting client feedback on product assortment, new designs, and requested styles. Collaborating with the Merchandising Manager to place stock and replenishment orders. Planning, executing, and promoting in-store events to cultivate the London, UK and international client base.
Who you are:

Based in London Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency Demonstrates a strong work ethic, high energy level, and a collaborative, team-oriented approach Availability to work nights, weekends, and holidays to support retail events and meet demand Minimum of two years of retail management experience required Existing client base preferred
Base salary range is commensurate with experience, plus attractive bonuses based on sales performance.

To apply:

Send your resume and a cover letter to . Please include three cultural figures who inspire you in any creative field and why.

Impeccable references are required.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

Job Type: Full-time

Additional pay:

Performance bonus
Benefits:

Additional leave Company events Company pension Employee discount Sick pay
Schedule:

8 hour shift Holidays Weekend availability
Experience:

Retail sales: 2 years (required) Leadership: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Fine Jewelry