Job Description

We have an exciting new opportunity for an M365 Manager to join the A&O Shearman Belfast office.



If you have experience in a 3rd line role, and are eager to grow your career in an innovative global law firm we would love to hear from you! Reach out to me at Janet.Walsh@aoshearman.com for more information or apply today via the link below.

What you will do

As an M365 Support Manager, you will implement A&O Shearman's strategy, architecture, standards and roadmaps across the following areas:

Administration and support of M365 applications in use at AOS - Office 365 (Word/PowerPoint/Excel/OneNote); MS Teams; OneDrive; SharePoint Online; AvePoint (M365 backup) Legal Document tools - Adobe Acrobat suite; Litera Tools; Template Tools example: Templafy All office add-ins, excluding iManage Deployment of Web Addins from M365 Admin as well as Office Monthly Patching Ownership and leadership of day to day execution in the following areas:

+ Providing a single point of technical leadership on projects (including SIPs and SEs) for technical delivery, leading the technical decision making.
+ Ensuring that services are effectively delivered, understood and supported so that they fulfil business needs.
+ The role holder will be seen as a clear leader for all technical matters relating to their specialist areas
+ The remit of this role is global and extends to all aspects of the product set, independent of location.
+ This role is seen as a 'hands on' role, with team management duties.
+ Support the firm's environmental goals and initiatives.

What you will have

IT experience in a 3rd line role leading 3rd line support teams and supporting a number of the technologies listed above Proven track record in providing technical leadership and delivering enterprise wide solutions. Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business Excellent all-round technology knowledge and practical experience of the majority of technologies within this discipline. Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment. Solid understanding of technologies and core applications. Knowledge of IT market and trends. Accreditation in relevant technologies is preferred.

What we can offer you

We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services.

Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.



We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.



We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together.