Job Description

Job Purpose

The Mail Operative is responsible for delivering a first-class experience to our clients within the workplace facilities and the managed Document services. In this role, you will be responsible for the safe and efficient transportation of goods, ensuring timely deliveries while maintaining high standards of service. Your contributions will be vital to our operations and client satisfaction.

Responsibilities

Receiving, sorting and distributing incoming and outgoing mail ensuring accuracy. Use of franking machines. Facilities help desk duties. Assisting with setting up of meeting rooms. Dealing with enquiries from the client, both face to face and on the telephone. Filing and retrieving documents, within an established filing system. Booking and receipt of courier items. Processing of archive files and tracking signature movements using the onsite computer systems. Driving a mail delivery van between sites. Ad hoc driving duties.

Person Specification:

Full Clean UK Driving License. Knowledge of local transport routes and restrictions. Knowledge of UK & International mailing arrangements. Ability to communicate effectively in a variety of written and verbal formats with a wide range of people. Customer service and complaint handling. Basic IT skills - Word processing, Spreadsheets, Email and Web.

N.B

. Some roles within SPS may involve manual handling tasks. While not all positions require this, where such duties are necessary, they will be undertaken in line with an individual's physical capabilities. If you have a disability or health condition that may affect your ability to perform manual handling tasks, we encourage you to let us know at the interview stage. This will enable us to explore and, where appropriate, implement reasonable adjustments to support you in the role. SPS is committed to providing equal opportunities in all aspects of employment. We welcome applications from individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation in line with the Equality Act 2010. Our commitment to inclusion applies throughout the employment journey, including recruitment, selection, training, progression and pay.

Job Types: Full-time, Permanent

Pay: 30,000.00 per hour

Benefits:

Company pension Employee mentoring programme Life insurance Referral programme Sick pay
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 29/08/2025
Reference ID: SPS3544