Job Description

Location: Guernsey

, GY1 1WA

Hours of work: 37.5

Contract Type: Permanent

We are seeking a Mailroom & Scanning Operative to support logistics, goods receiving, and mail services across a busy facilities operation.

This role provides essential support across internal mail handling, parcel processing, event set-up assistance and general FM support activities, ensuring a high standard of service delivery in line with agreed SLAs.

The successful candidate will handle incoming and outgoing mail, operate scanning and tracking systems, assist with porterage tasks across site, and ensure accurate documentation and customer service at all times.

Key Responsibilities

Sort, scan and distribute incoming mail and parcels to the correct departments. Log deliveries accurately using a tracking system to maintain audit trails. Prepare and coordinate outgoing mail and courier collections. Assist with internal moves, furniture relocation and general porterage. Support site set-up for meetings, events and internal logistics activities. Monitor and replenish mailroom supplies and consumables. Maintain accurate records and follow operational and compliance processes. Assist with waste management and general facilities support when required. Provide a responsive and customer-focused service to stakeholders and site users.

Professional and Personal Competencies/Qualifications

Highly motivated, reliable and customer service focused. Strong communicator with a positive, can-do attitude. Basic IT skills and comfortable using manual and digital tracking systems. Willingness to learn and develop new skills on the job. Understanding of health & safety and safe working practices. Able to identify and resolve issues quickly and professionally. Must hold Guernsey Residential Qualifications.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.




Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.




We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.




Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.




If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com




If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace







To find out more about what we do - https://www.uk.issworld.com/