Job Description

Job Overview

We are seeking a dedicated and highly organised individual with experiencing of organising a busy team to respond to maintenance requests from tenants across the Westv Midlands:

converting requests for work into quotes (for labour and materials), obtaining approval from landlords scheduling in-house maintenance team members or third party contractors as appropriate (including notifying tenants) reviewing job sheets to ensure the work is completed
The ideal candidate will play a pivotal role in supporting the overall operations and administration of our organisation. This position requires strong organisational skills and administrative skills, as well as excellent inter-personal skills to deal with customers, team members and third party contractors.

The successful applicant will work closely with the two directors, office-based team, remote staff, field-based staff, contractors, customers and suppliers to ensure smooth daily operations and contribute to the overall success of a fast-growing company.

Responsibilities:

End of tenancy maintenance tasks

Review check-out reports, estimate cost of remedial work and inform landlord/tenant Schedule maintenance team member and/or contractors and cleaners to get the room ready to re-let Track time and cost of materials to enable finance team to re-charge to landlord/tenant Organising end of tenancy maintenance with members of the maintenance team Ordering replacement furniture, blinds, keys etc Liaising with the cleaning contractors to ensure accommodation is cleaned and prepared for the new tenant to move in, keys are present etc.
Maintenance issues raised by tenants

Triaging maintenance requests as they come in - prioritising Assigning to the relevant person on our management software if it cannot be fixed easily Arranging sub-contractors to quote Notify landlords for approval of likely costs Notify tenants regarding access for maintenance Ordering items to improve efficiency of the maintenance team

Property set up / return

Ensuring all set up tasks are completed at new properties to ensure everything is in place ready for us to take over management Compiling a list of tasks to be undertaken when we hand properties back - and ensuring they're completed.

Requirements

Proven experience in a similar role is essential. Strong organisational skills with the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Office applications (Docs, Sheets, Drive) is required. Familiarity with Xero or similar accounting software is advantageous but not essential. Excellent phone etiquette and interpersonal skills for effective communication. Attention to detail in data entry and record keeping is crucial. Ability to work collaboratively within a team environment while also being self-motivated. A proactive approach to problem-solving and a willingness to learn new skills. A confidence using new IT software packages when required to learn.
If you are passionate about contributing to a dynamic team and possess the necessary skills for this role, we encourage you to apply for the position of Maintenance Co-ordinator (Quoting & Scheduling).

Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Nuneaton CV11 4AR: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please explain the relevant experience you have in a similar role. Are you available for interview on 15th July (afternoon) or 16th July (all day)? Are you willing and able to work from our office in Nuneaton town centre 8.30am - 5pm Monday to Friday (home-working is not available for this role)? Why are you looking to leave your current role? What attracted you to this role?
Experience:

similar: 1 year (required)
Work Location: In person

Application deadline: 10/07/2025
Reference ID: Maintenance Co-ordinator (RENT A ROOM)
Expected start date: 26/08/2025