Job Description

Job Summary

We're looking for a hardworking, organised, and self-motivated Maintenance Coordinator to join our team. You'll schedule and carry out property inspections, manage maintenance issues, and liaise with landlords and contractors to ensure everything runs smoothly.

Full training will be provided on our systems, but ideally, you'll have some property knowledge, experience in property management or lettings, and the drive to make a real impact.

Responsibilities

Schedule, organise, and carry out routine property inspections, ensuring all inspection reports and inspection dates are accurately recorded on the system Record all inspection findings on the inspection software and issue inspection reports to landlords Manage, track, and update maintenance issues using the maintenance CRM system Liaise with landlords and contractors to arrange, progress, and resolve repair works Obtain maintenance authorisation from landlords and issue clear instructions to contractors Monitor ongoing works to ensure jobs are completed to a high standard and within agreed timeframes Maintain accurate records and ensure clear, consistent communication throughout the maintenance process

Experience

Full training will be provided on our systems and software Basic knowledge of property maintenance essentials, including general repairs such as electrics, plumbing, and joinery Experience managing multiple tasks or projects simultaneously Previous experience within a lettings or property management environment is desirable Experience in customer service, with the ability to manage and communicate with multiple clients at the same time

Skills

Excellent time management with the ability to prioritise a busy and varied workload Confident working with multiple clients at the same time Hard-working, self-motivated, and able to take ownership of tasks from start to finish Highly organised with strong attention to detail Driven, proactive, and eager to contribute to the growth and success of the company Strong communication skills, both written and verbal Problem-solving mindset with the ability to think practically and act decisively Reliable, accountable, and committed to delivering a high standard of work Confidence using CRM systems and other software, with the ability to quickly learn and adapt to new tools
Job Type: Full-time

Pay: 24,500.00-28,000.00 per year

Benefits:

On-site parking
Work Location: In person