Job Description

The Malone Hotel, Belfast, operated by Focus Hotels Management Group, is seeking to recruit a Maintenance Manager to join the team.

Who are we?

Located in the heart of South Belfast, The Malone is a 4-star hotel renowned for its warm hospitality, stylish rooms, and exceptional service. With a mix of leisure guests, corporate clients, and events business, The Malone combines boutique charm with modern luxury. We're seeking a creative and results-driven Sales and Marketing Executive to help grow our brand presence, drive business, and support strategic revenue growth.

Role Overview

As Maintenance Manager, you will take overall responsibility for the effective operation of the hotel's maintenance function. You will lead by example, ensuring all facilities, equipment, and systems are maintained to the highest standards of safety, efficiency, and presentation. By managing daily departmental operations, prioritising workloads, and supporting your team, you will play a pivotal role in delivering a safe, comfortable, and welcoming environment for our guests and colleagues.


This role requires a friendly, professional, and solutions-focused leader who can balance hands-on technical expertise with strong organisational and people-management skills. You will drive compliance, oversee preventative maintenance programmes, and proactively safeguard revenue through effective planning and problem-solving -- all while reflecting the values of care, quality, and operational excellence.

About The Role

Role Responsibilities

Oversee the upkeep of external areas, including the loading bay and car park, ensuring presentation, safety, and compliance standards are consistently maintained. Lead and support the maintenance team, fostering collaboration across departments to deliver exceptional service standards for guests and colleagues. Ensure accurate compliance documentation is completed and maintained, meeting all legal and regulatory obligations. Manage the PMS reactive maintenance schedule, prioritising and delegating tasks effectively to safeguard revenue and operational standards. Maintain responsibility for security and risk management, ensuring the safety of guests, staff, and property always. Control departmental procurement needs by monitoring supplies and referring requirements for authorisation in line with company policy. Provide leadership continuity by deputising for senior engineering/maintenance leadership when required, ensuring smooth and uninterrupted operations. Ensure strict adherence to health & safety legislation, including Fire and COSHH regulations, and maintain accurate inspection and compliance records. Adapt and respond to operational needs, undertaking additional responsibilities as delegated by senior management.

What We Offer

Competitive salary based on experience. Staff meals and hotel discounts. A supportive and collaborative team environment. Training and development opportunities. A chance to make a tangible impact at an established independent hotel.

Required Criteria

Proven experience in facilities, engineering, or maintenance management within a hospitality, commercial, or similar environment. Strong working knowledge of health & safety legislation, including Fire Safety, COSHH, and risk management procedures. Understanding of compliance standards, statutory inspections, and regulatory documentation requirements. Demonstrated ability to lead, motivate, and develop a maintenance team, ensuring high performance and collaboration. Strong organisational skills, with the ability to prioritise and delegate tasks effectively under pressure. Strong communication skills, with the ability to work effectively across departments. Attention to detail in maintaining accurate compliance, inspection, and safety records. Commitment to delivering high service standards for both colleagues and guests. Right to work and live in the UK. IT proficiency, particularly in facilities management systems, MS Office, or equivalent software.

Desired Criteria

Recognised technical/trade qualification (e.g., electrical, plumbing, HVAC, or general engineering). Fire Marshal, First Aid at Work, or similar safety-related training. Formal training in facilities or maintenance management. Previous experience in a hospitality, hotel, or leisure environment.

Skills Needed

Ability to Identify and Anticipate needs, Exceptional Customer Service Skills, Exceeding Customer Expectations

About The Company

The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay.


The Guinness is perfectly poured in our Greyhound bar - enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant.


Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as 'The Bowness', for the last 30 years, The Malone has been owned and run by two generations of the Macklin family.


Relax and unwind with us. A warm Irish welcome to you!

Company Culture

We are always looking for enthusiastic and talented individuals to join our team.


As a family owned hotel, you're not only part of the team, you're part of the family.


Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another.


The Malone inspires its teams to live by the company's core values;


Treat people really well Openness, trust and understanding The highest standards Perseverance and enjoyment One step ahead Flexibility

Internal development and progression is key to our success, having been in business for 30 years.

Company Benefits

We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training.


Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel.


Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Progression opportunities

Salary

Not disclosed