Group is a family-owned facilities management company, providing hard and soft FM services across the UK. With four specialist divisions and coverage of 500+ sites annually, we combine national reach with a people-first, local touch. We're big enough to deliver nationally, but small enough to care. Our hands-on leadership, strong heritage, and commitment to innovation, sustainability, and employee development make us a unique place to grow your career. Role
Overview You'll
take charge of day-to-day maintenance, ensuring flats, communal areas, and plant rooms are safe, well-maintained, and welcoming. You'll manage minor repairs, decorating, and compliance tasks, and support smooth room turns. As the main point of contact for the Regional Manager, you'll report issues, provide updates, and escalate urgent matters, playing a key role in keeping the site running efficiently and residents happy.
Key Responsibilities
Perform daily and weekly compliance tasks (PPM)
Handle maintenance requests across plumbing, electrical, heating/cooling, lighting, furniture, and general maintenance. Complete minor repairs and decorating on-site, escalating more complex or specialist work to contractors.
Attend urgent reactive requests logged in our maintenance system
Conduct site inspections and complete scheduled maintenance
Support room turns, ensuring readiness within the 5-day SLA
Maintain accurate records, including photos and updates in in-house systems
Communicate effectively with residents, site managers, and central office
Follow health & safety procedures and site access protocols
Participate in training and continuous improvement initiatives
Skills & Attributes
Multi-trade skills (plumbing, joinery, decorating, etc.)
Strong organisational skills and attention to detail
Excellent communication and customer service
IT literate; confident with job management systems (Big Change, FixFlow)
Proactive, reliable, and able to work independently or in a team
Why Join Us?
Family-Owned Culture:
Supportive environment where your voice is valued
Career Progression:
Upskilling, cross-training, and growth opportunities
Modern Tools & Innovation:
Digital job management and AI support
Team Spirit & Recognition:
Collaborative culture that celebrates success
Job Types: Full-time, Permanent
Pay: 28,000.00-30,000.00 per year
Work Location: In person
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