Job Description

Requirements

Advanced knowledge of Engineering, Electricals, Boilers, Pumps, Heating issues and general maintenance and upkeeping of Hotel facilities. Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own Previous experience in above mentioned role First Aid Vocational training in engineering or similar field

Responsibilities

Responsible for maintenance issues within the hotel Work within the maintenance department and carry out the same maintenance tasks, but take on additional 'supervisor' responsibilities as assigned by the Engineering, Health & Safety Manager. Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, AC, landscaping and painting in all areas of the hotel Organize the 'work area' to be able to execute assigned repair & maintenance tasks effectively & efficiently, to the required standard, and in line with our quality and service standards Be a role model for others concerning brand-specific behaviors and passionate, friendly hospitality in your role Assist your line Manager in providing a positive work environment to Engineering, health & safety team members that allows everyone to thrive and fulfil their potential Supervise and support Maintenance Team Members in performing their duties efficiently and with a strong can-do attitude Be willing to roll up your sleeves and help in other departments during busy periods and as required. Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Respond to guest feedback and/or calls promptly and initiate corrective actions immediately if necessary to ensure positive guest experiences in our hotels at all times Plan and train new and existing team members on maintenance processes, products and systems as per guidance of the Engineering, Health & Safety Manager Be a positive and very active contributor in meetings (e.g. Huddles) with the Engineering, Health & Safety team to help achieve / maintain a high level of trust & engagement Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador In regular (e.g., monthly) departmental leadership meetings, update your Engineering, Health & Safety Manager on the performance and progress of team members you are training / coaching on the job and suggest development opportunities for them in the coming months. On-board and train new maintenance team members as per the instruction of your Line Manager Record and report completed repairs and items timely that require further attention to the Engineering, Health & Safety Manager Contribute ideas to reduce hotel operating costs and conserve energy and water Execute any other duties as assigned by the Engineering, Health & Safety Manager and Chief Host Ensure monthly safety inspections take place and employees are trained accordingly On-board and train new maintenance team members as per the instruction of your Line Manager Record and report completed repairs and items timely that require further attention to the Engineering, Health & Safety Manager Contribute ideas to reduce hotel operating costs and conserve energy and water Execute any other duties as assigned by the Engineering, Health & Safety Manager and Chief Host Ensure monthly safety inspections take place and employees are trained accordingly.
Job Types: Full-time, Zero hours contract

Pay: From 12.71 per hour

Expected hours: No more than 45 per week

Additional pay:

Loyalty bonus Safety bonus
Benefits:

Employee discount On-site parking
Schedule:

8 hour shift Day shift Holidays Monday to Friday Weekend availability
Work Location: In person

Expected start date: 27/07/2025