Job Description

Job Summary:

We are seeking a reliable and experienced Maintenance Supervisor to join our property services team supporting a portfolio of care homes across the South of England. In addition to hands-on maintenance duties, this role includes supervising junior operatives, coordinating external contractors, and supporting fleet management for the Estates team.


The successful candidate will ensure a safe, functional, and compliant environment for residents, staff, and visitors, while also contributing to the efficient operation of maintenance resources and transport logistics.

Key Responsibilities:

Supervision & Coordination

- Provide day-to-day supervision and guidance to junior maintenance operatives.

Allocate tasks, monitor performance, and support training and development. Act as a point of contact for escalated maintenance issues and ensure timely resolution.

Contractor Management

- Liaise with external contractors and service providers to ensure timely, safe, and compliant service delivery.

Oversee contractor activities on-site, ensuring adherence to RAMS, health and safety protocols, and company standards. Review contractor performance and report issues to the Maintenance Manager.

Fleet Management

- Assist in the coordination and upkeep of company vehicles used by the Estates team.

Monitor vehicle condition, schedule servicing, and ensure compliance with insurance and safety checks. Maintain accurate records of vehicle usage, mileage, and maintenance logs.

Reactive Maintenance

- Respond promptly and effectively to day-to-day repair requests and breakdowns.

Carry out a wide range of maintenance tasks including plumbing, joinery, basic electrical repairs, painting, and general building fabric works. Diagnose and resolve faults with minimal disruption to the care home environment. Maintain accurate records of work undertaken using digital (CAFM) or manual systems. Communicate with management to prioritise tasks. Communicate with people we support to understand their preferences for their environment.

Health & Safety

- Support the implementation of site-specific risk assessments and method statements (RAMS).

Ensure all works are carried out in compliance with relevant health and safety legislation and company policies. Assist in fire safety checks, emergency lighting tests, and other regular safety audits. Report any potential hazards or unsafe conditions promptly.

Compliance

- Assist with regular statutory and regulatory inspections such as gas safety, water hygiene (Legionella), electrical safety (PAT and EICR), and fire systems.

Ensure maintenance activities meet the standards required by Company policy, CQC (Care Quality Commission), and other regulatory bodies. Maintain service records and compliance logs for site equipment and building systems. Liaise with external contractors and service providers to ensure timely and compliant service delivery.

Requirements

:

Essential

: - Proven experience in a similar maintenance role, ideally within healthcare, social care, or residential environments.

Experience supervising staff or coordinating contractors. Basic understanding of fleet operations and vehicle compliance. Sound knowledge of reactive maintenance practices and building systems. Full UK driving licence and willingness to travel to multiple sites. Right to work in the UK. DBS Checked (paid for by the company).

Desirable:

- Awareness of CQC compliance requirements for care settings.

Experience in using digital facilities management systems or compliance tracking software.

Personal Attributes

: - Self-motivated and proactive.

Strong communication and interpersonal skills. Respectful and empathetic approach when working in sensitive care environments. Reliable, trustworthy, and committed to high standards of safety and service. Organised and capable of managing multiple priorities.

Benefits:

- Competitive salary and holiday entitlement.

Company vehicle or travel allowance (if applicable). Ongoing training and development opportunities. Pension scheme and other staff benefits.

Equal Opportunities:

We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of background. All roles are subject to enhanced DBS checks and references.