Job Description

About the Employer

Company Name - DolphinTec Ltd

Dolphin Tec is a Worcestershire-based company specialising in managed print solutions, IT services, and secure document management. With over 50 years of industry experience, we deliver tailored, cost-effective solutions to businesses across the Midlands. Known for our personal service and technical expertise, we help our customers streamline operations and improve digital efficiency.

UNIT 12
HIGHGROVE FARM
SEAFORD
PINVIN
WR10 2LF

Overview

Are you passionate about tech and eager to grow a career in ICT? Do you enjoy talking to customers and troubleshooting technical issues? This opportunity is ideal for someone with a keen focus on the network pathway and networking.

What you'll do at work

Working with a team of experienced technicians, you will assist our customers with the below types of duties:

Supporting IT network infrastructures: Learning to install, configure, and maintain hardware/software Assisting with troubleshooting and monitoring network performance Helping users with connectivity and access issues Gaining hands-on experience with routers, switches, and cybersecurity

Skills Required

Communication skills IT skills Organisation skills Problem solving skills Number skills Analytical skills Initiative
Minimum of 4 GCSEs grades 9-4 (A*-C), including English and Mathematics. The role will require you to travel to customer sites. Therefore, you must hold a valid and clean driving licence. This will also require a DBS which will be provided by the company.

Essential qualifications

GCSE in:

English (grade 4) Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

After this apprenticeship

There will be an opportunity to grow into a more senior role and to progress onto the next level of Apprenticeship upon successful completion of Level 3.

Job Types: Full-time, Apprenticeship

Pay: 15,704.00 per year

Work Location: In person