Are you highly organised, discreet, and passionate about supporting senior leaders? West Berkshire Council is seeking a Management Support Assistant to provide comprehensive and confidential support to the Corporate Leadership Team (CLT), Corporate Management Team (CMT) and Statutory Officers. This is a visible and impactful role, ensuring the smooth running of executive functions and contributing to our "One Council" vision.
Key Responsibilities
Coordinate professional executive support and administrative services for CLT/CMT.
Manage inboxes and diaries for senior managers, ensuring efficient use of time and resources.
Provide cover for the Executive Support function, maintaining high standards and consistency.
Handle internal and external enquiries and complaints with tact and diplomacy.
Support research, collate and present information, and assist with ad-hoc projects.
Organise conferences, travel, and accommodation for CLT/CMT.
Prepare complex, statutory, or sensitive reports and take action notes at meetings.
Liaise with key stakeholders, including MPs, Thames Valley Police, other Berkshire authorities, and voluntary organisations.
Maintain effective relationships across the Council and with external partners.
Ensure compliance with information governance and financial regulations.
Promote equality, health and safety, and uphold Council values.
Person Specification
Essential:
GCSEs (or equivalent) in English, Maths, and ICT at grade C or above.
NVQ Level 3 in Business Administration or equivalent.
Experience as an Executive Assistant or Management Support Assistant.
Advanced ability to use Microsoft Office (Word, Excel, PowerPoint).
High level of verbal and written communication skills.
Strong organisational skills, attention to detail, and ability to prioritise workloads.
Diplomatic and confident in liaising at all levels.
Willingness to learn and adapt, with a flexible approach to problem solving.
Desirable:
Experience in local government or customer service environments.
Financial and budget awareness.
Mediation skills and understanding of Council strategy and policy.
West Berkshire Council offer excellent employment benefits such as:
Flexible working wherever possible between the hours of 07.00-21.00
Hybrid working wherever possible working 40% in the office
Access to a wide range of training and development opportunities
Generous Local Government pension scheme
Family friendly policies
A range of local discounts
Wellbeing Programme including Employee Assistance Programme and employee benefits
You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years' service.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
For an informal discussion about this role, please contact Laura Sinclair - Senior Management Support Assistant at Laura.Sinclair1@westberks.gov.uk
Join us at West Berkshire Council and make a positive impact in our community while advancing your career.
Explore everything that a career with West Berkshire Council has to offer here: Working with Us
Equal Opportunities
The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
How to apply
Please now complete a short online application form. You will then be able to upload your CV.
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
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