Lead a TSC team in EMEA that resolves Monetization & Product issues, and escalations related to Meta's advertising solutions, delivering the highest level of customer satisfaction
Apply expertise in problem solving and metrics-oriented thinking to see beyond the numbers and pull insights to help identify trends & opportunities to unblock revenue and reduce advertiser friction
Be a thought leader for data-informed initiatives and guide the team's direction overall in conjunction with your regional counterparts in Americas and APAC
Own executive stakeholder relationships across different organizations including Global Business Group, Product, and Engineering to develop and improve our solutions
Identify trends and key insights to drive impact to team goals, including user experience, bottom-line revenue, and operational efficiency
Coach and mentor an experienced team of individual contributors and managers
Minimum Qualifications:
8+ years of work experience in technical and/or client facing role
5+ years of experience as a formal people manager
Demonstrated problem solving experience with experience gleaning business insights from large data sets
BA/BS in Marketing, Computer Science, Math/Finance, Physics, Economics, Statistics or other related field
Experience explaining technical concepts to both technical and non-technical audiences
Experience managing multiple concurrent projects and driving initiatives in a cross-functional, international environment while working autonomously
Preferred Qualifications:
Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript and HTTP
Experience as a Solutions Consultant, Solutions Engineer, or similar client-facing technical role at an Ad Tech company
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today--beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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